Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that delivers key business process automation for IT. Our SaaS solution, featuring agentless integrations, best practices and low-code workflows, enables enterprises to quickly achieve operational, security and financial efficiency leveraging their existing endpoint, application, network infrastructure and cloud infrastructure systems. We help some of the most well-known and innovative companies to optimize resources, mitigate cyber risk, expedite audits and fortify digital experience.

Read more about what our customers have to say about us on our G2 page at: https://www.g2.com/products/oomnitza/reviews. 

Discover what Oomnitza can do for you! Get in touch with us at: https://www.oomnitza.com/contact-us/ or send us an email at Team_Oomnitza@oomnitza.com, or give us a call (866) 985-0557.

We are hiring! Check out our careers page: https://www.oomnitza.com/careers/

We look forward to connecting soon!

Oomnitza

Customer Success Manager

Customer Success Manager to drive customer retention and satisfaction for Oomnitza platform.

• Manage an assigned book of accounts post implementation, ensuring ongoing customer retention, productivity and satisfaction with our platform
• Perform Executive Business Reviews for all accounts, with a focus on developing trusted advisor relationships with decision-makers and executive buyers in each account
• Leverage new features and best practices to ensure customers are utilizing the Oomnitza platform to deliver maximum business value and uncover expansion opportunities
• Create Customer Success Plans and collaborate with the Account Management Team to convert at-risk customers to champions
• Schedule customer feedback sessions and identify areas for product improvement
• Work cross functionally with Support to ensure technical escalations are resolved in a timely manner

Solutions Engineer

• Partner with sales teams to understand customer requirements and provide technical sales support for strategic deals in complex sales cycles
• Prepare and deliver technical presentations that explain products and services to customers
• Lay technical traps against the competition
• Maintain demo system infrastructure, utilizing new product release information from Engineering
• Facilitate proof of concept pilots for prospective customers, working collaboratively with Sales
• Work cross-functionally with Engineering, Product, and Customer Success to support customer delivery and technical scoping for the entire project lifecycle
• Manage all technical aspects of RFP, Security Review, and RFI responses
• Be our technology expert and advise customers on leveraging Oomnitza, the Technology Database, Reporting, Dashboards, and Workflows to automate the technology management process

Oomnitza Jobs in New York City

Oomnitza

Customer Success Manager

Oomnitza

Solutions Engineer

Oomnitza