Pendo.io
We’re on a mission to elevate the world’s experiences with software.
SaaS Analytics • Product Management Tools • Big Data • In-Application Messaging and Guides • Product Success
501 - 1000
Technical Account Manager
March 16
🏢 In-office - Manhattan
Pendo.io
We’re on a mission to elevate the world’s experiences with software.
SaaS Analytics • Product Management Tools • Big Data • In-Application Messaging and Guides • Product Success
501 - 1000
Description
• Pendo's Technical Account Managers provide proactive, strategic, and technical guidance • Connect business goals to Pendo solutions • Collaborate with enterprise, strategic, and at-risk customers • Consult on the Pendo product to deliver customer outcomes • Impact ROI for assigned customers • Showcase the value of Pendo • Be an internal advocate
Requirements
• 2+ years of technology implementation, technical consulting or dedicated technical support • 4+ years in a customer-facing technical role, preferably with a SaaS B2B company • Demonstrated ability to independently manage customer relationships and develop strategies to drive success with new technologies
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