System Engineer, End User Technology

2 days ago

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Point72

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Point72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide$1. .$1

1001 - 5000

Description

• Install, configure, update, and maintain Windows operating systems and software • Troubleshoot and resolve issues related to Windows OS, applications, and hardware • Utilize SCCM and Intune for advanced device management, monitoring, and policy implementation • Develop, deploy, and manage complex software packages and configurations • Develop custom scripts to automate installation, configuration, and maintenance tasks • Employ JAMF management and configuration of Apple devices • Integrate and support Mac OS devices into a predominantly Windows-based network • Offer high-level technical support to end-users for both hardware and software issues • Collaborate with team members on implementing new technologies and improving IT infrastructure • Document technical procedures, user guides, and best practices

Requirements

• Bachelor’s degree with a concentration in Technology, Computer Science, related discipline or commensurate experience • 5+ years experience in Windows and MAC operating systems and associate desktop and laptop hardware, with extensive experience managing SCCM and Intune • Extensive experience in application packaging and scripting (Powershell, VBScript) • Experience using PatchMyPC in desktop environments (including virtual) • Experience with JAMF, Active Directory, GPO, WMI, and SSO • Strong problem-solving, collaboration, analytical, and communication skills • Ability to prioritize and lead the team to troubleshoot complex issues across the entire firm, provide root cause analyses, and make recommendations to mitigate future risk • Ability to maintain composure and focus in a fast-paced environment • Be flexible to work on a broad range of issues, tasks and occasional weekend work/on call rotation as required • Commitment to the highest ethical standards

Benefits

• Fully-paid health care benefits • Generous parental and family leave policies • Volunteer opportunities • Support for employee-led affinity groups representing women, people of color and the LGBT+ community • Mental and physical wellness programs • Tuition assistance • A 401(k) savings program with an employer match and more