Prompt Therapy Solutions Inc
A fully integrated enterprise software solution for the physical therapy industry$1. .$1
11 - 50
Customer Success Support Associate
August 29
🏡 Remote – New York
Prompt Therapy Solutions Inc
A fully integrated enterprise software solution for the physical therapy industry$1. .$1
11 - 50
Description
• Revolutionizing healthcare with automated software • Providing optimal backend support for customer-facing teams • Crucial role in supporting the growth of OnusOne • Collaborating with various teams for projects and implementation • Learning and using Microsoft Excel, Asana, and OnusOne software • Handling client onboarding projects and data processes
Requirements
• Background and/or degree in Computer Science and/or Data Science • At least 1 year of experience in B2B SaaS implementation/onboarding or other similar field • Understanding of Healthcare and/or Healthcare Industry • Technical software skills/education • Proficient in a project management software • Highly organized and motivated by individual work and organizational tasks • Proactive, self-motivated and self-directed, with the ability to learn quickly and autonomously • Infrequency weekend availability as needed for customers who are going through a data transfer • Exceptional verbal and written communication skills
Benefits
• Competitive salaries • Remote environment • Potential equity compensation for outstanding performance • 401k • Health Insurance Benefits • Generous PTO • Company-wide sponsored lunches
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