Propel's mission is to enable Americans with low income to improve their financial health. Propel’s free app, Providers (formerly Fresh EBT), is used by over five million Americans across the country each month. Propel is a for-profit company, originally founded through a fellowship at Blue Ridge Labs @Robin Hood Foundation. Propel’s investors include nonprofits, mission-oriented investors, and top-tier venture capitalists: Financial Health Network, Andreessen Horowitz, Nyca Partners, Flourish Ventures, Kleiner Perkins, and more. Propel is based in Brooklyn, N.Y.

Propel, Inc

Data Scientist

Drive impact as a Product Data Scientist at Propel for low-income Americans.

• Contribute to software systems used by millions of low-income Americans, helping to put dollars back in their pockets
• Drive change through impactful data analysis and investigations
• Maintain reliable data pipelines to ensure trustworthy data.
• Work with product teams which may include our government benefits team, marketing, growth, and debit.
• Effectively communicate with team members during projects, code review, etc.
• Contribute to building our data science culture and processes as we continue to scale
• Collaborate on deciding on the right projects, building great solutions, and helping your team succeed

Product Data Scientist

Full-stack Engineer

Build and maintain technology to improve financial health for low-income Americans.

• Be a strategic leader in identifying the best technical and product opportunities.
• Up-level and set the bar for engineering.
• Dive deep into the most important, highest complexity problems at the company.

Staff Software Engineer - Fullstack

Frontend Engineer

Build impactful technology for low-income Americans to improve their financial health.

• Be a strategic leader in identifying the best technical and product opportunities.
• Up-level and set the bar for engineering.
• Dive deep into the most important, highest complexity product work at the company.

Staff Software Engineer - UX Frontend

Account Manager

• Implementing and optimizing marketing campaigns for your accounts, delivering strong results that meet your customers’ goals
• Growing your portfolio by identifying opportunities to increase budgets or pricing in ways that optimize existing campaigns, and by identifying opportunities to sell new campaigns or placements
• Helping us build more scalable and efficient Customer Success tools by partnering with your product and tech counterparts to improve our systems
• Serve as a strategic partner and subject matter expert for customers, proactively offering recommendations and guidance to help them achieve their goals in reaching lower-income consumers
• Proactively sharing learnings with teammates to improve our collective understanding of industry trends and best practices

Customer Success Manager

Director of Customer Success to enhance Propel’s product suite and client engagement.

• Lead a high-performing team: Coach and manage our team of Account Managers as they set account strategies, handle complex client situations, and seek opportunities to grow revenue. Create a fun, exciting, high-service culture internally and externally. Become an expert on Propel’s products, our users, business position, and our market
• Drive our client strategy: Help expand our evolving product suite by understanding client needs and identifying new strategic opportunities for Propel. Engage meaningfully with our key enterprise accounts, developing deep relationships with your counterpart at high-value customers.
• Coach and develop talent: Develop and implement a robust onboarding and learning and development programs to ensure new team members can add value quickly, and the existing team is constantly improving their skills.
• Set the targets: Establish goals that push the team to a new level of growth and success, with metrics to measure individual and team performance.
• Dig into the data: Work with the data and business operations teams to develop practices and processes to enable analytical problem-solving and data tools to advise customers on campaign setup, optimization & growth.
• Drive us forward: Develop and deliver account-level reporting to leadership that ensures we have a strong understanding of the health of the business and high-fidelity forecasts. Identify tools and processes needed to create efficiency and leverage for the team.

Director of Customer Success

Senior Product Data Scientist at Propel, improving financial health of low-income Americans.

Contribute to software systems used by millions of low-income Americans, helping to put dollars back in their pockets.
Drive change through impactful data analysis and investigations.
Maintain reliable data pipelines to ensure trustworthy data.
Work with product teams which may include our government benefits team, marketing, growth, and debit.
Effectively communicate with team members during projects, code review, etc.
Contribute to building our data science culture and processes as we continue to scale.
Collaborate on deciding on the right projects, building great solutions, and helping your team succeed.

Propel, Inc Jobs in New York City