Client Success Analyst

August 27

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Raintree Systems

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The Most Powerful, Flexible EMR For Therapy and Rehab

Medical Record and Billing • Pediatric Therapy • Physical Therapy • Billing Services • Revenue Cycle

201 - 500

Description

• Build strong relationships with clients by establishing trust, actively listening, and providing exceptional service • Analyze client data to identify trends and patterns • Conduct regular check-ins with assigned clients to ensure satisfaction • Collaborate with cross-functional teams to improve client experience

Requirements

• BA/BS in Business Administration, Management or Accounting with a technology-related minor is desired • Minimum 2 years of experience in Client Success with proven Operations or Technical expertise • Excellent analytical skills with the ability to identify and correlate metrics relevant to client goals • Proactive, self-motivated, and have excellent communication and negotiation skills • Strong business acumen and attention to detail • Implementation and/or Consulting experience within the healthcare vertical • Knowledge of (EMR) Electronic Medical Record, Patient Engagement, Medical Billing, and Business Information & Analytics systems

Benefits

• Remote Work/Work From Home • Paid Time Off/11 Paid Holidays/Year-End Holiday Break • Health, Dental, Vision, HSA/FSA • 401K with Company Match • Disability & Life Insurance • Employee Assistance Program • Paid Parental Leave