Seamless subscription commerce: Since 2014, Recharge has helped over 15,000 merchants launch and scale their subscription business. Be it a curated monthly box, recurring necessities or access to exclusive perks, Recharge powers billions of dollars in annual processing for 50 million consumers. Our remote-first team of 500+ is building the future of subscription commerce. Come join us on our mission to turn transactions into relationships.

Recharge

Support Engineer

Provide technical support for Recharge's subscription platform customers.

• In a Technical Support role for our Customer Success team, you are responsible for supporting our customers and delivering a world-class support experience.
• You work closely with store owners to troubleshoot and resolve issues via email, live chat, and occasional phone calls.
• Please note, our Technical Support team works in shifts to provide 24/7 support to our merchants.
• This role will be an EST shift and hours will be from 8am-5pm EST.

Associate Technical Support Engineer

SDET

Create and test automated software solutions for Recharge's subscription platform.

• The QA group at Recharge is responsible for maintaining high quality software products through automated testing pipelines, manual feature testing, and product reliability monitoring
• One of our current projects is an analytics suite designed to help merchants understand their business health, address customer issues, and prepare for growth
• As a senior SDET, your work will have a meaningful impact on our business as we grow

Senior Software Development Engineer in Test (SDET), Merchant Experience

Solutions Engineer

Lead complex merchant implementations and data migrations for Recharge's subscription platform.

• The Enterprise Implementation Engineer role will lead our largest most complex merchant use cases to launch with Recharge.
• You will need to leverage your consultative, critical thinking, and project management skills to support our Recharge merchants during their initial technical implementation and data migration.
• You will work with various merchant stakeholders to confirm scope and drive the merchant towards their launch date, while also serving as a Recharge product expert.
• A strong technical acumen is also essential as you will often interact with the merchant’s development resources and discuss both front-end development requirements and custom API workflows.

Enterprise Implementation Engineer

Backend Engineer

Build and maintain high-performance products for merchants' storefront experiences.

• The Storefront Team at Recharge is responsible for storefront widgets and backend services.
• They handle 2.5M+ sessions per day and are some of our highest scale components in our platform.
• Checkout performance is critical to driving merchant revenue.
• The team is also responsible for supporting back-end services consisting of SQL/document databases, a CDN, event-driven messaging systems and REST APIs.

Senior Software Engineer (Backend), Storefront

Engineer solutions for Subscription platform at Recharge.

• Build high-impact, high-performance products for development teams.
• Write scalable, testable, and maintainable code.
• Debug production issues across the stack.
• Perform code reviews and provide feedback.
• Contribute to positive team dynamics.
• Manage project priorities and deadlines.

Senior Software Engineer (Backend), Core Commerce

Build and improve subscription and rewards platforms for ecommerce brands.

• Recharge is simplifying retention and growth for innovative ecommerce brands.
• Powering everything from no-code customer portals, personalized offers, and dynamic bundles.
• Build high-impact, high-performance, high-scale products for development teams to succeed in the delivery of features.
• Understand roadmap priorities and write frontend and/or backend code focused on scalability, testability, supportability, and maintainability.
• Debug production issues across stack.
• Perform thorough code reviews and provide useful constructive feedback.

Recharge Jobs in New York City