Technical Program Manager

5 days ago

🏡 Remote – New York

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Logo of refurbed

refurbed

Like new, only better.

retail • tech • customer service

201 - 500

🔥 Funding within the last year

💰 Series C on 2023-11

Description

• Ensuring efficient, on plan, execution of projects/strategies across Product, Engineering, Supply, Strategy, Customer Service, and other internal and external integration partners. • Delivery planning, OKR mechanics, and coordination across delivery teams. This includes project plans, milestones/deadlines, progress tracking, alignment, and managing cross-team and external partner (Zendesk) communication. • Risk, dependency, issue management including mitigation strategies, and timely escalation internally or with external partners when needed. • Chasing down impediments in development, deployment, and GTM and ensuring they get resolved. • Identifying opportunities to help bring efficiencies to cross-department and inter-company programs. • Defining and documenting clear ownership.

Requirements

• You have a proven track record of delivering business results on a global scale, successfully managing multiple complex projects in a software company, ideally an e-commerce marketplace, from inception to completion. • You are highly skilled at leading by influence and are able to effectively listen and communicate with different stakeholder groups (cross-functional teams), including company leadership, to ensure project goals are met with timely and efficient execution. • You have a deep understanding of technical concepts, are detail-oriented, and can work with the cross-functional teams to help them formulate a plan and execute it across departments and/or companies. • You are a strategic thinker and able to quickly understand a technical system to help with prioritization, problem-solving, unblocking, clarifying ownership, and accountability, helping to streamline execution and minimize and manage interdependencies. • You adapt your style to the needs of different groups and understand the relationship and interplay between operational teams, technical teams, and business teams. • You have at least 5 years of experience as a Technical Program Manager in an agile environment.

Benefits

• Decisions should be made based on facts and not by hierarchy levels? • We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company. • You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future! • No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference! • You can take unlimited number of trainings we are offering you through LinkedIn learning. • We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health. • We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments. • We care about a healthy work/life balance. • We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊 • We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize. • You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops

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