Founded in 2015, our mission continues to be at the forefront of everything we do: to help millions of employees worldwide become financially healthier and happier. We partner with leading employers across the UK to help their people take control of their finances, which can help improve their health, happiness, and work and home life. We do this by providing access to the most comprehensive suite of responsible financial wellbeing benefits available to employees.Learn more at salaryfinance.com

Salary Finance

Customer Support

Provide exceptional customer service and support to employees regarding financial wellbeing.

• Answering inbound and making outbound calls from new and existing customers.
• Giving every customer the best possible experience when they call in
• Dealing with vulnerable customers and answering all enquiries with care
• Entering accurate records of customer conversations into the customer platform.
• Following processes and guidelines that fall in line with company and FCA regulations.
• Escalating customer issues with management when the need arises.
• Achieving personal and team targets in a contact centre environment.
• Staying up to date regarding a company’s products, services and policies.
• Maintaining accurate customer records in a company’s customer relationship management

Salary Finance Jobs in New York City

Salary Finance

Inbound Call Centre Agent - Customer Service Advisor

Salary Finance

Inbound Call Centre Agent - Customer Service Advisor

Salary Finance