Secureframe helps companies get enterprise ready by streamlining SOC 2, ISO 27001, GDPR, CCPA, PCI DSS and HIPAA compliance. Secureframe allows companies to get compliant within weeks, rather than months and monitors 100+ services, including AWS, GCP, and Azure.

Secureframe

Product Manager

Senior Product Manager for security compliance and vendor risk management

• Work alongside with the Trust engineering manager and team.
• Craft a compelling, data-driven vision and roadmap for the Trust product portfolio.
• Distill extremely complex security & compliance problem sets into simple solutions.
• Translate customer challenges and feedback into clear, actionable increments of work.
• Own the product lifecycle for Trust, from conception through development and launch, by liaising with Engineering and Design teams.
• Drive end-to-end product enablement for go-to-market teams (Sales, Customer Success, Customer Experience).
• Develop deep expertise in the Secureframe product, the competitive landscape, and customer needs, becoming a subject matter expert in security compliance.

Senior Product Manager (Trust)

IT Support

Help customers troubleshoot and resolve issues on Secureframe's security compliance platform.

• Be a technical product knowledge expert on our platform with guidance from team members.
• Use your technical aptitude and customer service skills to resolve questions and issues for users.
• Provide timely and accurate responses to customer questions within established SLAs.
• Coordinate with Engineering and Product on issues and feature requests; identifying patterns and recommending improvements.
• Work alongside Customer Success Managers to help customers unblock themselves.
• Contribute to the creation and maintenance of customer-facing product documentation.
• Take part in knowledge sharing and cross-training activities to strengthen the overall effectiveness of our team.
• Monitor the ticketing queue to prioritize, allocate and ensure timely resolution of issue reports and change requests.
• Attend customer meetings to assist with troubleshooting bugs and document accordingly for future needs.

Technical Support Associate

Full-stack Engineer

• Lead technical scoping, design, and implementation of new end-to-end functionality.
• Perform detailed code reviews and provide technical mentorship to engineers.
• Lead architecture and architectural discussions for core parts of the Secureframe application.
• Own multi-team coordination and communication for cross-cutting initiatives.
• Work closely with other Staff engineers to establish and guide best practices across engineering.
• Work closely with designers and product managers to solve ambiguous user challenges. 

Staff Software Engineer

• Scope, design, and implement new end-to-end functionality
• Contribute to codebases in Ruby on Rails, Typescript + React, and Go
• Help architect core parts of our infrastructure from the ground up
• Work closely with designers and product managers to solve ambiguous user challenges

Software Engineer

• Scope, design, and implement new end-to-end functionality
• Contribute to codebases in Ruby on Rails, Typescript, and Go
• Perform detailed code reviews and provide technical mentorship to engineers
• Help architect core parts of our infrastructure from the ground up
• Work closely with designers and product managers to solve ambiguous user challenges

Senior Software Engineer

Sales Development Rep

• Source new sales prospects in Secureframe's ICP
• Respond to and qualify incoming prospects
• Convert qualified leads into scheduled meetings with Account Executives
• Collaborate with experienced AEs to help fill pipeline and grow skills
• Achieve monthly quotas of sourced qualified opportunities and closed business
• Work closely with marketing and product teams to improve messaging
• Become an expert in the compliance and security space

Secureframe Jobs in New York City

Secureframe

Senior Product Manager (Trust)

Secureframe

Technical Support Associate

Secureframe

Staff Software Engineer

Secureframe

Software Engineer

Secureframe

Senior Software Engineer

Secureframe

Sales Development Representative

Secureframe