Sevaa Group is a consulting firm, located in Atlanta, Georgia, that works with organizations of all sizes to leverage all aspects of technology in a cost effective manner. We place a strong emphasis on internet consultancy and have offered development, hosting, and managed services since 2001. Our commitment is to helping you bring your business to the web.

Drupal
Sevaa Group leverages the secure open source content management system to produce enterprise intranets and internet websites and portals. From planning the solution through development, to data migration, to drupal commercial support, we provide a complete solution.

Hosting
Don't send your data out into the ether - entrust your website to our local team and local datacenter; real people who respond when you need it most. We offer a variety of web hosting packages to ensure a perfect fit for your application. Our packages include but are not limited to: shared hosting, cloud services, VPS hosting, dedicated, and managed hosting. Also, all of our hosting packages come with a 100% uptime guarantee. We deliver, or you get credit on your bill.

Development
Modern web applications can be one of a companies' most valuable assets, and Sevaa Group has the knowledge and experience to provide the appropriate solution for your business' needs. We work with a wide variety of frameworks and technologies to ensure we have the tools available to meet any project's requirements. These include but are not limited to: Drupal, Wordpress, Sitecore, iOS, Android, as well as other custom web applications using various frameworks.

Managed Services
Get total peace of mind with our managed services and never lose an hour to a technology problem again. The first step to success in any organization is a well-planned network system. We can help you design this network, that will allow your employees to seamlessly collaborate while experiencing zero disruptions to their productivity.

http://WhyYouNeed.Us

Sevaa Group

Account Executive

• We are looking for a full-time sales representative to help grow revenue by expanding existing accounts and identifying new accounts. • This is a first-in position that will collaborate with the existing marketing functions at the company. • You must be solution-oriented and have experience selling technology products and services. • Our customers are the number one priority, and we strive to offer custom solutions tailored to meet their unique needs. • Prospect, educate, qualify, and develop accounts to identify decision-makers and build a sales pipeline you then close. • Build and run prospecting activities (calls, emails, online meetings) to targeted prospects, both self-sourced and from other marketing sources. • Use Social Selling to expand your network and open up new opportunities. • Provide rapid response to inbound inquiries from all sources. • Consistently achieve or exceed quarterly quotas for appointments, opportunities, closed-won contracts, and contract value. • Ensure all communications are documented and tracked within the CRM. • Be aware of current and emerging industry trends and identify market opportunities. • Maintain relationships with strategic accounts along with their Client Success team. • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Achieve agreed-upon sales targets and outcomes within schedule. • Work closely with internal stakeholders to define sales strategies, messaging, sales enablement materials, and ideas to drive stronger growth each quarter. • Continuously improve through feedback. • Create and deliver presentations tailored to the audience's needs • Create monthly and quarterly sales forecasts • Prepare ad-hoc reports for management

Sales Representative

Customer Success Manager

• As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding process, training clients, and minimizing churn.
• Be the primary point of contact for your accounts, responding to inquiries within 1 business hour and appropriately managing customer expectations.
• Proactively maintain a regular cadence of communication with each account.
• Schedule, prepare, lead, and deliver Executive Business Reviews.
• Manage the contract renewal process.
• Identify revenue opportunities within your accounts and collaborate with Sales on proposals.
• Sustain business growth and profitability by maximizing value while also minimizing churn.
• Ensure all communication with clients is captured in the CRM.
• Ensure account records are kept up to date in the CRM, Project Management, and Billing systems.
• Maintain a quantitative and qualitative health score.
• Prepare monthly reports for management summarizing the activity in each of your accounts.
• Analyze customer data to improve customer experience quantitatively.
• Ensure the project management system is up-to-date with the current status of ongoing projects and tasks.
• Prepare and maintain timelines for all ongoing projects.
• Schedule and prepare for client communications including project kickoffs, regular touchpoint, and handoffs.
• Ensure that all scoped items and QA are complete before client hand off.
• Track out of scope tasks.
• Ensure projects remain under budget and on time.
• Daily time reconciliation for all assigned accounts.
• Provide first-line support to each of your accounts to address common questions before escalating to another team.
• Be accountable for setting and managing customer expectations throughout the ticket and project lifecycle.
• Create written and video documentation to provide helpful resources for clients.
• Deliver training sessions as a part of troubleshooting to empower clients.
• QA monthly CMS updates.
• Provide daily stand-up reports.

Sevaa Group Jobs in New York City

Sevaa Group

Sales Representative

Sevaa Group

Client Success Manager

Sevaa Group