Soligent Distribution, a subsidiary of Soligent Holdings Inc., is the largest solar distributor in the Americas, supplying thousands of solar installers and contractors with solar energy equipment, engineering services and project financing solutions. 

Soligent has been a pioneer in the solar industry since 1979 and continues to drive the market forward with innovative solutions ranging from materials management to project financing. Please follow our page for the latest and greatest from our solar manufacturing partners.

Soligent

Administration

Support technology operations to enhance solar energy distribution efficiency.

• Investigating user problems and identifying their source; determine possible solutions; testing and implementing solutions; notating trends and analyzing solutions for scale.
• Troubleshooting networks, systems software, hardware and applications to identify and correct malfunctions and other operational difficulties.
• Assisting personnel across all departments as a technology subject matter expert and resource.
• Developing and conducts various training and instruction for new and existing users on hardware and software
• Creating a positive customer experience (internal and external) by providing support for questions or issues with web applications, including account creation, login processes, and web orders.
• Resolving and managing a ticket queue of help desk support tickets and routes to appropriate resources if needed.
• Managing user setup, updates, and employee start end date activities (for both hardware and software).
• Maintaining confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
• Evaluating technology vendor relationships and utilization of technology resources and recommend changes to optimize service and minimize cost.
• Analyzing technology billing for correct amounts, coding errors and areas of improvement
• Assisting the technology department and working on other projects as needed
• Working with and guiding technology partners on solutions and company improvements
• Creating of internal Ticketing System requirements as needed
• Other duties as assigned by Manager.

Soligent Jobs in New York City

Soligent

Technology Administrator

Soligent