Manager RevOps - 100% Remote
April 19
🏡 Remote – New York
Description
• Serve as the escalation point for troubleshooting, testing, and implementation of ad operations • Manage 3rd party vendor relationship including checking in on completed tasks and duties ensuring work has been completed within the timeline given • Assist in development and maintenance of our publisher network and maintain the effectiveness of the revenue generation throughout the network. • Help to oversee day-to-day optimizations of sites and demand stack around performance. • Lead the team in finding all inaccuracies in revenue, impressions, clicks and other KPI metrics where possible and fix them in a timely manner • Assist in the evaluation of new technologies, and testing those on the sites. • Help to develop means to streamline process flow • Stay current and aware of changes and updates in ad server and proprietary tracking software and help communicate to necessary teams • Correctly traffic ad tags to vendors in a timely manner. • Provide ongoing status of experiments and implementation to the appropriate teams • Participate in and oversee in the QA process Interface regularly with partners; resolve issues that arise including reporting discrepancies, creative policing, trafficking requirements • Manage Documentation of protocols associated with the team and proper workflows • Manage staff productivity and allocation of resources in collaboration with the CRO/CMO, Digital Ad Operations, to ensure company goals are met. • Liaise with finance where needed on invoicing and new business Manage staff performance to meet or exceed internal expectations. • Develop, motivate and train Digital Ad Operations Associate and Specialist team members as appropriate • Participate in Corporate projects as assigned • Create and manage Private Marketplaces (PMPs) and Programmatic Guaranteed (PG) deals
Requirements
• 5+ years of experience in Digital Media/ ad tech space preferably with a major SSP / DSP or large-scale publisher/channel partner • 2+ managing Customer Success and/ or Ad Operations teams • Bachelor's degree or equivalent experience • Highly proficient in Excel / Google sheets • Expert in GAM (google ad manager), GTM, GA and other Google products • Previous experience working with supply side platforms, ad servers, data management platforms and other tech partners. DSP / SSP/ EXCHANGES (AOL, Google, Index etc.) • Deep understanding of ad monetization at scale, including both demand & supply side, programmatic (Header Bidding, PMP, SSP, DSP, RTB, Video, Native etc.) • Excellent communication skills • Ability to manage a small global remote team in different time zones • Exceptional understanding of ad systems and technologies including Operative 1, Salesforce, Google Ad Manager, Ad-Juster, FreeWheel, DBM,, MOAT, IAS and all other • Expertise in training various ad operations disciplines and concepts • Understanding of Google data studio and Analytics in depth. • Strong knowledge of campaign lifecycle management, ad sales process, trafficking, QA, performance analytics/reporting
Benefits
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
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