Collection Specialist – Paralegal

July 21

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Stellar Management

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Founded in 1985, Stellar Management is a New York City based real estate investment and management firm$1. .$1

Real Estate Investments • Property Management • Multifamily Real Estate • Commercial Real Estate

501 - 1000

Description

• Initiate and manage legal processes with tenants who fail to comply with leases and legal agreements. • Reviewing arrears reports for all properties in the portfolio and identifying underperforming assets. • Developing collection strategies to optimize collections. • Coordinate with the legal team on the commencement of the collection process • Communicate with outside attorneys on the collection of arrears for current and former tenants. • Coordinate with property managers on the collection of outstanding arrears • Contact residents regarding outstanding balances • Resolve billing issues with residents and coordinate with the accounting department to correct billing errors. • Draft and monitor payment plan agreements. • Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries.

Requirements

• General knowledge and understanding of the law, legal terms, and Landlord-Tenant Law • Bilingual (Spanish/English) • Ability to multi-task • Knowledge of the Yardi system is very important. • Ability to engage in telephone communications in a professional manner. • Ability to use and understand Microsoft Outlook, Word, and Excel • Ability to write and communicate effectively.