Credit Operations Analyst
June 14
🏢 In-office - Manhattan
Description
• Execute operational processes and scale programs to reduce Stripe’s credit risk. • Complete in-depth credit reviews on merchants throughout their life cycle to identify credit concerns. • Investigate and action/triage escalations across multiple channels while providing accurate and timely responses. • Own various operational processes such as credit reviews and handling urgent risk-related escalations. • Identify risk factors & trends and report them to the wider risk team. • Utilize analytics to optimize strategies across the portfolio. • Maintain regular communication with cross-functional stakeholders. • Identify gaps in current systems, policies and strategies, and recommend enhancements.
Requirements
• 3 or more years of relevant experience with a solid understanding of general commercial credit principals. • 1 or more years of experience leading risk related projects or initiatives working closely with cross-functional stakeholders. • Experience using data to propose creative solutions to both tactical and strategic problems • Creativity, a team-focused mentality, and effective problem solving skills • The ability and desire to question the status quo • The ability to approach challenges from a user perspective while being pragmatic and solutions oriented • Deep empathy for entrepreneurs running a business and are motivated to solve problems to empower them
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