Partner Strategic Operations, Global Networks Lead
June 8
🏢 In-office - Manhattan
Description
• Recruit, develop and lead a team of Partner Operations Managers who work across the Global Networks pillar • Align with Partnerships, Product, Engineering, and other cross-functional leaders to properly meet the operational and technical needs of our Global Networks pillar • Collaborate with Product, Engineering, and Partner Managers to develop and execute reliability and SLA strategies to drive operational excellence • Develop relationships with executive counterparts at key partners and facilitate interaction between our Product and Engineering leaders and their counterparts within partner organizations • Be responsible for meeting and beating Partner Health metrics • Inspire, motivate and enable development of team members to promote career growth and impact for Stripe
Requirements
• 10+ years of experience in program management, operations, or strategic project management in the payment/fintech industry (banks, networks and/or fintech startups in the payments space) • 2+ years in management and the ability to hire, train and coach a high-performing team of program managers • Previous experience in or related to the Tech/Startup/Scaleup ecosystem • Strong product instincts and ability to identify opportunities for Stripe to leverage partners’ existing and in-development products, as well as the ability to collaborate with Stripe’s Product and Engineering organization to build world-class features for our users • Proven ability to successfully drive medium-to-large sized technical projects with external partners and cross-functional internal stakeholders • An understanding of product strategy and key requirements for scaling products and operations through partnerships, especially with a “users first” mentality • Excellent verbal and written communication skills – including the ability to speak to different constituencies such as business development, product, engineering, and sales internally and externally • Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
Benefits
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
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