Customer Onboarding Specialist

August 14

🏡 Remote – New York

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Logo of Subsplash

Subsplash

The Ultimate Engagement Platform

Mobile App Development for iPhone, iPad, Android, Android Tablet, Windows Phone, and Kindle Fire • Product Strategy

201 - 500

Description

• Welcome the client post-sale and curate the onboarding experience • Optimize client retention and maximum adoption of services • Provide tailored services for paid implementation clients • Troubleshoot complex issues

Requirements

• 2 years of customer service experience • Experience using systems like Zendesk, JIRA, Asana, and Google Apps

Benefits

• Generous Paid Time Off • Medical Coverage • Dental Coverage • Vision Coverage • 401k Matching • Culture Building Events

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