Tesorio is revolutionizing the way businesses work together and grow through connected finance. The Tesorio Cash Flow Performance Platform replaces tedious and reactive cash flow forecasting and collections processes with accurate, real-time predictions, optimized workflows, and actionable insights based on behavioral trends. Finance teams are empowered to achieve breakthrough cash flow performance and predictability while improving customer experience and relationships.

Tesorio is trusted by the world's best finance teams at companies like Slack, Box, Snowflake, Veeva Systems, Twilio, Domo, and many others to reduce average time spent building forecasts by 90%, increase average collections productivity by 2X, and reduce average days sales outstanding by 33 days.

We’re backed by blue-chip investors from the Forbes Midas List (Josh Kopelman and Mike Maples), leading finance software founders (Bobby Lent, co-founder of Ariba, and Rob Hull, founder of Adaptive Insights), and finance industry titans (Jeff Epstein, ex-CFO of Oracle, Ken Goldman, ex-CFO of Yahoo, and Keith Nilsson, ex-TPG and Head of Corporate Development at Yahoo!, led the Alibaba acquisition).

We're hiring too! Learn more here: https://www.tesorio.com/careers/

Tesorio

Customer Support

Customer Success Manager for a financial management SaaS company.

• Welcome and engage new customers by guiding them through Tesorio’s onboarding process.
• Conduct product demonstrations, configuration, and training sessions tailored to customer needs.
• Develop customized onboarding plans that align with the customer’s specific goals and use cases.
• Collaborate with Sales and Customer Success Managers to ensure a smooth onboarding experience.
• Work with Tesorio partners to provide project management support across multiple stakeholders.
• Proactively engage with customers post-onboarding to ensure continued success and satisfaction.
• Research, troubleshoot, and resolve end-user issues via email and live chat, following up to ensure resolution and customer satisfaction.
• Validate user-reported issues by reproducing steps, reviewing logs, and identifying potential causes, while documenting findings for internal teams.
• Communicate effectively with customers by asking clarifying questions, providing workflow best practices, and offering creative solutions.
• Serve as a customer advocate, prioritizing inquiries, fostering collaboration, and ensuring customer satisfaction through adherence to internal processes and productivity goals.

Customer Support and Onboarding Specialist

Account Executive

Drive sales growth for an AI-driven connected finance operations platform optimizing cash flow.

• Cash flow is the toughest financial statement to understand but it’s fundamental to funding your own growth.
• We build the most intuitive and actionable tools for companies to optimize cash flow performance.
• Our platform analyzes billions of dollars of B2B transactions each year, users spend 70% of their workday in Tesorio, and we save finance teams thousands of hours.
• Our Connected Finance Operations platform is a leader in the market.
• We were named to the Top 50 Accounting & Finance Tools by G2 for 2022, 2023 & 2024 and we were selected for the Intelligent Applications Top 40 by leading VCs and Goldman Sachs.
• Our customers are proud to say they partner with Tesorio.

Backend Engineer

• Ship backend code for features to Tesorio's core product
• Work tightly with frontend and product to ensure the end product is first class
• Tackle a wide variety of technical problems throughout the stack and contribute daily to all parts of our code base

Senior Backend Engineer - LATAM (Remote)

AI Engineer

• Partner with product managers, engineers, and other data scientists to understand business requirements and build products that leverage GenAI and LLM technologies
• Leverage (and possibly) refine large language models to develop cutting-edge features for our cash flow performance and AR automation product
• Stay up-to-date with the latest advancements in GenAI, LLM, and related technologies, and apply them to our financial products (Cashflow management, Accounts Receivables Automation etc) to solve real-world problems
• Act as a subject matter expert on GenAI and LLM architectures, providing guidance and support to relevant efforts within the company
• Employ prompt engineering techniques to fine-tune LLM interactions, achieving tailored and contextually appropriate responses that elevate the consumer experience

Tesorio Jobs in New York City

Tesorio

Customer Support and Onboarding Specialist

Tesorio

Account Executive

Tesorio

Senior Backend Engineer - LATAM (Remote)

Tesorio

Senior AI Engineer (GenAI, LLM)

Tesorio