Systems Engineer - Financial Services

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Thrive

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NextGen Technology Services

Managed IT Services • Complete Outsourced IT Services • Hosted Cloud Services • Help Desk Support • Onsite Engineering

201 - 500

Description

• Thrive is a technology solutions provider focusing on Cloud, Cyber Security, Networking, Disaster Recovery, and Managed Services. • Remote client support with potential onsite support. • Troubleshoot and resolve high-level workstation, server, and network incidents. • Demonstrate technical proficiency and strong communication skills while interacting with clients.

Requirements

• Bachelor’s Degree, Technical Degree or equivalent work experience • Excellent problem solver; able to prioritize and coordinate between tasks • Three to four years desktop and/or server support experience • Self-motivated, has ability to work independently and in a team environment • Experience troubleshooting network configuration and hardware issues • Knowledge and experience with Microsoft Server and Workstation Technologies • Excellent written and oral communication skills • Ability to articulate technical information and convey to non-technical people • Excellent customer service skills • Is available to work after hours when necessary or for on call rotation if applicable • Ability to follow previously documented process while notifying management of variables that have not been clarified • Experience with Terminal Services & Citrix (Preferred) • Experience with monitoring and remote management tools (Preferred) • Experience with VMWare (Preferred) • Experience with Microsoft Exchange/Office 365 (Preferred) • VMWare experience (Preferred) • Network+ (Preferred)