Business Strategy & Operations Analyst
August 14
🔄 Hybrid – Manhattan
Description
• Own a portfolio of supplier accounts and associated initiatives to drive sustained operational improvements and meet business objectives • Conduct and communicate results of analysis during regularly scheduled meetings with supplier accounts to ensure competitive product pricing and optimal product mix • Align on key process flows and infrastructure with a focus on maximizing operational efficiencies with Torch and external stakeholders • Own onboarding process of new supplier accounts, making sure we are set up for success from day zero • Understand customer needs throughout the order lifecycle and prioritize improvements for our customers with partners across operations, product and engineering • Own the process for scoping, planning, and working cross functionally to execute revenue generating initiatives with our suppliers
Requirements
• A bachelor’s degree • 1-3 years of professional experience in consulting, high growth tech, or other, comparable roles • History of experience in applying critical thinking and analytical skills to business and operational problems • Excellent project management skills, organizing and making progress on multiple work streams at a time • Strong outbound email and call competencies to build supplier relationships • Ability to structure and define requirements for ambiguous problems for yourself and team members if applicable • A “can do” attitude with a focus on customer empathy and service, recognizing that no job is too small to be important for our customers • Deep skills and experience analyzing data to help root-cause problems, make decisions and set goals • Bonus: Basic or advanced SQL skills
Benefits
• 401k benefits with Slavic • Unlimited paid time off (PTO) • Maternity and Paternity leave • Medical and dental coverage with Aetna • Work from home stipend • Commuter benefits for hybrid employees • Fully stocked pantry and fridge for hybrid employees in NYC
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