Community & Office Manager (New York)

August 21

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Trustpilot

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Behind every Trustpilot review is an experience that matters.

online reviews • review software • online reputation management • customer reviews • consumer reviews

501 - 1000

💰 $55M Series E on 2019-03

Description

• Create meaningful connections, through: • Community communication – being the face of the local community, in the office and on Slack, our primary internal communication tool. • Meaningful relationships – forging relationships cross-functionally within your local community; welcoming new starters on day one, assisting them to settle in; and meeting and greeting visitors. • Connected leadership – supporting with the set-up and organisation of senior leadership events. • Develop and deliver a five-star office experience, through: • Slick operations and clear communication – defining, delivering, and communicating a clear service proposition; • A safe and secure workplace – keeping our Trusties safe and secure in the office; • Accurate budget management – inputting into budget forecasting; managing the office budget daily; and making sure invoices are paid on time. • Bring Trusties together for social moments that matter, through: • Celebrations and events – organising and running local celebrations, like Trustpilot’s summer and winter parties.

Requirements

• Previous experience in a similar office management or hospitality/hotel-focused role. • Comprehensive planning skills and demonstrated ability to handle multiple projects simultaneously. • An empathetic individual who shows concern for the well-being of others. • Positive with a solution-orientated, pragmatic attitude. • Able to embrace the pace and likes it when things move fast. • A natural communicator with a creative streak, who’s a critical thinker, accurate, with attention to detail. • Super-social and a strong collaborator. • Capable of taking initiative, owning responsibilities, and being accountable for tasks. • Clear and precise communication skills in English.

Benefits

• A competitive base salary ranging from $75,000 - 83,500 gross per year. • 20 vacation days + 2 personal days + 10 paid holidays per year • Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community • Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist • Full health insurance • 401k matching your contributions dollar-for-dollar up to 4% of your base salary • Discounted club membership at Life Time Fitness • 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health • Paid parental leave for employees who have been employed for over 6 months with full scope of benefit after 12 months • Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials • A friendly, open office complete with a foosball table, roof deck with wifi (rooftop meeting anyone?!) and unlimited snacks and drinks • Communal lunch, extra treats, and events during the month — think ice cream carts, coffee bars, and massages, to name a few