Becoming a user-centric organization requires a deep and personal understanding of the people using the product. Powered by machine learning and AI, unitQ captures user feedback in more than 100 languages from dozens of sources — including the Apple App Store, Discord, Google Play Store, Reddit, Twitter, Facebook, Instagram, and among others YouTube. unitQ parses this user feedback in real time for unitQ customers to help them inform decision making along every touchpoint of the customer journey.

Leading companies including Bumble, HelloFresh, Klarna, Pinterest, Spotify, Udemy and Upwork harness unitQ to visualize how existing and new product features and bugs are impacting their users across regions, app versions, and operating systems in real time. 

Backed by Google and Accel.

unitQ

Performance Marketing

• Build and execute a world-class demand generation strategy to achieve unitQ’s acquisition goals
• Manage day-to-day campaigns, audiences, creatives, budget
• Support ABM go-to-market strategy and build scalable campaigns
• Maintain data-driven approach through testing and optimization
• Ensure proper tracking, tagging, attribution, and automation
• Develop understanding of existing and prospective customers
• Manage reporting of engagement, lead, spend, ROI, conversion rates
• Work cross-functionally with marketing, sales, success, and engineering teams
• Keep up with the marketing landscape and identify new opportunities
• Manage multiple projects while meeting tight deadlines

Demand Generation Manager

Operations

• Monitor funnel performance and partner with marketing and sales teams on ways to optimize it.
• Develop and run standard processes to increase the efficiency and scalability of marketing and sales efforts.
• Own all aspects of the marketing technology stack including data accuracy, data enrichment, and campaign tracking.
• Partner with engineering on ways to leverage data in lead generation activities.
• Work cross-functionally with sales, product, and engineering teams.
• Evangelize marketing learnings and insights with the broader organization.
• Manage multiple projects while meeting tight deadlines.

Marketing Operations Manager

• Learn and understand technical concepts and our platform and solutions
• Perform problem analysis and deliver concise resolutions
• Be the point of contact to help champion our customers and help to rally internal team members towards issue resolutions and data processing
• Initiate creative solutions to resolve problems
• Ability to work to specified KPIs and performance expectations
• Understanding and practical experience with mobile platforms
• Management or lead experience
• Familiarity with major operating systems (Windows, Mac OSX, etc), mobile systems (iOS/Android), support programs (zendesk, salesforce, etc), and web browsers (Chrome, Safari, Explorer, etc)
• Strong work ethic with a focus on customer satisfaction
• Proven track record supporting customers with demonstrated ability to understand technical concepts, problem analysis and deliver concise resolutions for customers
• Excellent verbal, written, and interpersonal skills
• English - proficient in reading and writing
• Strong attention to detail
• Self-motivated with ability to work independently as well as thrive in a virtual team environment
• Strong commitment to working in a support role with a virtual team
• Constant communication with your team and other departments to keep an open dialogue going at all times
• Flexibility with special projects from time to time
• Ability to work to specified KPIs and performance expectations
• Must have access to a reliable personal computer/laptop and high-speed internet
• Creative
• Resourceful
• Detail-oriented
• Highly organized
• Team cheerleader
• Self-starter who thrives under ambiguity in a fast-paced, deadline-oriented environment
• Ability to operate independently

unitQ Jobs in New York City

unitQ

Demand Generation Manager

unitQ

Marketing Operations Manager

unitQ

Operations Team Lead

unitQ