Client Strategy Consultant (d/f/m)

June 14

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vivenu

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Empowering limitless ticketing.

Ticketing • Development • Access Control • Events • Sports

51 - 200

Description

• collaborate with commercial teams to engage specific strategic accounts, crafting compelling value propositions tailored to specific long-term strategies of customers • provide expert advice on and oversee implementation of technologies, strategies, and best practices to create impactful positive ROI for specific customers • define and monitor key performance indicators (KPIs) and qualitative goals, utilizing advanced analytics to track the efficiency of implemented measures • act as a long-term strategic partner, guiding customers through complex decision-making processes with expert insights and industry knowledge • lead dynamic Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs), presenting performance insights and strategic recommendations to senior executives • hold industry events to share learnings, best practices, and market developments, fostering a community of knowledge and collaboration • drive adoption of the vivenu platform to ensure high customer satisfaction, leveraging successful implementations and impactful results • stay at the forefront of industry trends and emerging technologies, proactively identifying opportunities for customer growth and competitive advantage

Requirements

• holds an advanced degree in Business, Marketing, Engineering, or a related field; MBA or equivalent preferred • has a proven track record in developing and implementing strategic initiatives that drive significant ROI and customer value • possesses a strong proficiency in advanced analytics and performance measurement, with experience in defining and tracking KPIs • demonstrates ability to serve as a trusted advisor to senior executives, guiding strategic decision-making processes with expert insights • has strong client management skills, with a commitment to driving solution adoption and ensuring high customer satisfaction • possesses strategic and analytical thinking combined with a proactive approach to identifying and pursuing sales opportunities willing to go the extra mile and takes pride in their work

Benefits

• true impact. At vivenu, we are enabling organizations worldwide to manage their event ticketing in a more efficient, independent, and liberated way. Your work will impact this mission tremendously and you will see the results of your work in no time • no internal politics. We pride ourselves on hiring brilliant challengers with the ambition to drive real change. vivenuans are forward-thinking people and will inspire you with their thirst for excellence. • real empowerment and a steep learning curve. We believe in empowering vivenuans by giving them full ownership and responsibility for their work • a culture of rewarding over-performance. We foster a culture of rewarding over-performance, promoting quickly, and supporting ambitious career paths