Wheel is the leading virtual care platform, empowering organizations and clinicians to deliver exceptional consumer-centric care experiences.  

With new virtual care options emerging, consumers are demanding more. Organizations have an opportunity to drive revenue, reduce delivery costs, and expand access to healthcare with virtual care that customers love. Wheel integrates with existing systems and has everything organizations need to deliver care, from quality clinicians providing white-labeled services to a configurable experience that’s optimized for the consumer.

Clinicians have the ability to reach more patients, working flexibly and in an innovative new way. We empower clinicians to deliver the highest-quality virtual care on your terms. Plug in to a variety of virtual care companies and work with a diversity of conditions and treatment areas – without the hassle of finding the partners yourself.

Having already raised over $200 million in funding through top investors, including Lightspeed Venture Partners, Tiger Global, Coatue, and Salesforce Ventures, Wheel is, well, on a roll. We’re powering the most innovative companies in healthcare and racking up accolades like being named to Forbes’ Next Billion-Dollar Startups and Built In’s Best Remote-First Places to Work. But our work is far from over. Embracing the full potential of virtual care is a challenging transition for a complex industry. We’re looking for bright, driven minds to help us solve problems and explore new possibilities for our platform.

Become a Wheelie and use your skills to positively impact the health of millions. You’ll work alongside some of the most thoughtful go-getters in tech, at a company where care isn’t just our business, it’s our ethos. We value empathy, trust, and collaboration, with a healthy dose of tenacity and speed. Check out our careers page for our latest openings and join us in putting great care within everyone’s reach.

Wheel

Operations

Vice President driving operations for healthcare marketplace at Wheel.

• Drive strategy for marketplace coverage and capacity planning and forecasting across Network Operations team and evolve the the model to drive network scale as the business grows
• Responsible for consult pricing, clinician pay and achievement of company targets for take rate on consult revenue with Finance approval.
• Closely monitor marketplace health and KPIs with Marketplace Operations team, provide path to escalation for issue resolution, and collaborate with Account Management on any required client communications
• Oversee provider recruitment, onboarding and credentialing working closely with the Provider Operations and Healthcare Services teams with a focus on ensuring efficient and compliant supply recruitment, credentialing and onboarding
• Collaborate cross-functionally across Sales, Solutions, Account Management, Clinical Strategy & Operations, Finance and R&D to understand enterprise client needs and the business impact of new programs to evaluate the impact to supply and demand forecasting
• Drive annual and quarterly planning for Network Operations to define new strategies and iterate as market demands in order to ensure attainment of SLA performance within financial budget / goals
• Partner with R&D to define and scope product-driven optimization for Wheel’s operations
• Collaborate closely with Clinical Strategy & Operations team to monitor the provider lifecycle and utilization and identify areas for improvement
• Lead any ad hoc analyses as may be needed

Vice President - Network Strategy and Operations

Lead Client Services for innovative healthcare technology solutions at Wheel.

• Lead the Solutions and Deployment teams.
• Oversee planning, execution, and delivery of technology solutions.
• Manage major projects and ensure high-quality delivery.
• Supervise and mentor deployment specialists and solution architects.
• Develop and maintain strong client relationships.
• Stay updated on industry trends and emerging technologies.

Director of Client Services

Operations Associate supporting virtual care through optimizing scheduling and clinician support.

• Help own daily and weekly execution of clinician touchpoints & communication.
• Track and manage Wheel’s client coverage to help execute the appropriate playbooks and drive marketplace performance and success.
• Build, maintain, and improve process documentation around executing daily and weekly coverage efforts including incentives and clinician engagement.
• Provide bandwidth to our client operations team and help with client-based reporting and data entry.
• Support supply and demand balance for Wheel’s nationwide operations through process improvements, alerting tools, and analysis of marketplace performance.

Operations Associate

Data Engineer

Work with data to solve business problems and improve processes.

• Collaborate across the Engineering and Operations teams to help build complex algorithms that provide unique insights into our data.
• Make iterative improvements to our back-end systems.
• Model front/back-end data sources to help draw a more comprehensive picture of user flows throughout the system to enable enhanced data analysis.
• Build data pipelines that clean, transform, and aggregate data from disparate sources.
• Develop models that can be used to make predictions and answer questions for the business

Data Analyst

Transform complex data into actionable insights for healthcare organizations.

• We are seeking an experienced Business Intelligence Analyst to join Wheel.
• In this role, you'll transform complex data into actionable insights that drive organizational success.
• Using advanced BI tools, you'll create impactful visualizations, interactive dashboards, and reports, working closely with cross-functional stakeholders to inform critical decisions.
• Fundamentally, this role is about enabling the business to make better decisions using data.
• Your analytical skills will be crucial in uncovering trends, optimizing operations, and shaping healthcare delivery strategies.
• This role offers the opportunity to tackle real-world healthcare challenges, from predicting patient needs to enhancing financial performance.
• This role blends hands-on data analysis with the opportunity to improve healthcare outcomes.

Business Intelligence Analyst

Product Designer

Deliver great user-centered experiences while collaborating with product and engineering teams.

• The Senior Product Designer will be responsible for working closely with product managers, engineers, and other designers on the team to refine requirements and design against those requirements.
• You will use your broad set of skills to deliver great, user centered experiences.

Wheel Jobs in New York City