Wodify is a leading developer of fitness management tools that enable businesses to thrive. Our simple, elegant software suite connects the world to the future of fitness with engaging performance tracking, dynamic event & competition planning, and comprehensive business management solutions. To date, we’ve helped over two million members of 5000+ businesses in 100 countries get fitter, healthier and happier. 

Our bright, open workspace in Philadelphia is a clear reflection of who we are as a company. Everyone on our team is encouraged to step out of their comfort zone and learn from other departments. We take the initiative, but we also try not to take ourselves too seriously. If Wodify sounds like the kind of place where you can challenge yourself to grow and improve, we agree.

Wodify

Solutions Engineer

Assist Wodify clients in adopting technical features for fitness management software.

• Drive customer value by utilizing technical expertise to configure and customize software solutions based on business needs.
• Collaborate with cross-functional teams to help them understand technical features and the value they create for customers.
• Gather customer feedback and escalate it for resolution, specifically for newer features.
• Monitor customer satisfaction, engagement, and adoption metrics to identify areas for improvement and optimization.
• Host working sessions with business owners to train and implement technical features.
• Introduce and train clients on the Workflows feature and help implement it.
• Internally support the onboarding division in identifying and escalating bugs.
• Perform UAT and Regression Testing for new features.

Wodify Jobs in New York City

Wodify

Technical Onboarding Specialist

Wodify