Customer Service Professional
May 25, 2023
🏡 Remote – New York
Description
• Provide support by answering customer inquiries via voice, email, and chat • Communicate with internal teammates, clients, and account managers • Resolve customer inquiries and exceed service delivery standards • Overall focus on customer satisfaction
Requirements
• Customer Support (CS) experience • Ability to multitask • Ability to work in a fast-paced setting • Consistent attendance • Maintain a professional demeanor • Effective communication and collaboration skills • Empathy for customers • Troubleshooting experience with online software • Strong desire to satisfy customer needs • Computer and consistent internet access • Attention to detail
Benefits
• On-demand customer service team • White-glove email, chat, and phone support • Delighting clients' customers and resolving their issues as a service • Work with a world-class customer service organization • Opportunity to work with global clients
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