About XeroXero is a cloud-based accounting software platform for small businesses with over 3 million subscribers globally. Through Xero, small business owners and their advisors have access to real-time financial data any time, anywhere and on any device. Xero offers an ecosystem of over 1,000 third-party apps and 300 plus connections to banks and other financial partners. In 2020 and 2021, Xero was included in the Bloomberg Gender-Equality Index and in 2020, Xero was recognised by IDC MarketScape as a leader in its worldwide SaaS and cloud-enabled small business finance and accounting applications vendor assessment.

Xero

Account Executive

Establishing and growing relationships with Enterprise Accounting partners for Xero.

•Generating new relationships with enterprise accounting and bookkeeping partners through outbound prospecting activity
•Assisting, driving and influencing the creation and development of business plans for these firms to develop their online strategy
•Ensuring that commitments in the pre-sales process are managed and delivered by leveraging internal relationships
•Accessing TAM within the firms to convert to Xero
•Partnering with Senior Account Managers assigned to the local offices to grow Xero penetration within Enterprise Accounts during pre-sales
•This position will require significant travel to partner meetings and events.
•Develop and maintain relationships with Accounting Partners to ensure long-term success
•Act as the liaison between Accounting Partners and internal teams ensuring clients’ requirements are met
•Collaborate with Sales, Marketing & Product teams to set and suggest product evolutions
•Ensure a formal enterprise account engagement plan is developed
•Delivering Xero introductory events to prospective enterprise accounts
•Manage enterprise inbound sales calls and tickets from prospect enterprise accounts and support Senior Account Managers to be able to promptly manage regional inbound sales calls and tickets
•Ensure Partners and staff attend introductory webinars, events & certification training
•Educate enterprise accounts on all partner resources available
•Monitor specifically assigned enterprise accounts progress through the sales cycle, while working collaboratively with the rest of the sales organization.
•Updating CRM system with all client communications including calls, emails and meetings
•Maintaining and updating CRM system of all practice staff and contact details
•Respond in a timely manner to all enterprise account enquiries both internally and externally
•Driving attendance for Xero Sales led events and Partner Forums

Enterprise Account Director

Product Marketing

Drive payments revenue growth through marketing initiatives for small business customers.

• Lead payments growth hacking and in product marketing across Xero owned channels:
• Drive payments attach and usage through ongoing experimentation
• Develop targeted messaging and offers with key payments partners including Stripe, Go Cardless, PayPay, Crezco and BILL
• Optimise and experiment with the in product landing page to increase conversion of payments
• Lead in-product lifecycle marketing strategy and execution, including in-product communications
• Develop funnel reporting to measure success
• You will be a key contributor in assessing market opportunity
• Collaborate with Strategy, Product Management, Design and other stakeholders to undertake market, competitor and customer research to deeply understand the markets in which we operate as well as customer needs and pain points, to ascertain where mobile can help Xero win for their customers.
• Consolidate and communicate relevant insights which determine Xero’s opportunity in market. You should integrate these insights into your product marketing plans for the mobile app.
• Determine the target audience and segments, in particular the Serviceable Available Market, using insights from Product and Customer teams.
• You will lead Customer Value Propositions, including development, maintenance, and custodianship throughout Xero
• Lead a strategic and collaborative process with key stakeholders to define the Getting Paid CVP for target audiences. You will also identify and maintain compelling product evidence of CVPs.
• Bring CVPs to life for internal audiences, through assets such as messaging frameworks and product playbooks.
• Ensure CVPs are regularly reviewed and updated, in line with changes to customer, competitors and product.
• You will be the primary Product representative on key, high-impact Go-To-Market programs, to ensure we release product efficiently and effectively
• Communicate product release calendar to Customer stakeholders in a timely manner, describing product value in customer terms.
• Collaborate with Customer teams to brief product initiatives, agree optimal launch timing and GTM approach, and consult throughout the GTM process to ensure clear guardrails are set when communicating product value externally.
• Develop internal briefing assets and internal sales enablement resources to help prepare and upskill internal teams.
• Lead payments growth hacking and in product and through CLM journeys
• Drive payments attach through ongoing experimentation
• Optimise and experiment with the in product landing page to increase conversion of payments attach
• Lead in-product lifecycle marketing strategy and execution, including in-product communications.
• You will be part of the Global Product Marketing team in the Xero marketing org. You will have the ability to travel if required.

Product Marketing Manager - Payments - 18 month contract

Site Reliability Engineer

Help teams deliver great customer experience through reliability and incident learning.

• Investigating operational surprises and supporting teams in post incident activities.
• Conducting in depth incident analysis and maximizing post incident learning across the organization
• Complete short term reliability consultancy and enablement engagements such as SLO reviews and facilitating pre-mortems.
• Improving on call health, uplifting observability and addressing any operational hotspots
• Identifying, planning and leading implementation of reliability uplift work and initiatives
• Support delivery of strategic features and initiatives with reliability and distributed systems expertise
• Observing and improving rituals and practices relating to production operations, incident response and incident learning


Lead Site Reliability Engineer

SEO Marketing

• Responsible for end to end management of SEO initiatives for the US market
• Leading SEO projects, from strategy planning to implementation
• Owning US keyword intelligence and defining opportunities and gaps
• Collaborating with internal teams to support advertising strategies

Xero Jobs in New York City

Xero

Enterprise Account Director

Xero

Product Marketing Manager - Payments - 18 month contract

Xero

Lead Site Reliability Engineer

Xero

SEO Manager (12 Month Fixed-Term)

Xero