XTM International empowers enterprises to expand into global markets faster by streamlining and fully automating localization processes through its suite of solutions: XTM Cloud (translation management system), XTRF (business and vendor management solution), and Rigi (software localization solution). The combination of these tools provides a fully integrated and complete translation platform that helps companies reach their global customers more quickly and effectively while boosting their bottom line. Powered by cutting-edge AI technology and supporting over 220 languages and more than 40 out-of-the-box integrations, XTM’s translation platform delivers the future of localization to more than 25,000 unique active users worldwide.
With XTM International, global organizations like Volvo, Firestone, and FARFETCH have reduced localization costs by up to 60%, shortened their time-to-market by up to 80%, and increased volume output by 250% without deploying additional resources. 

For further information about XTM please contact our sales team (sales@xtm.cloud - 0044 1753 480 479) or visit our website - https://xtm.cloud 

XTM International

Customer Success Manager

Customer Success Consultant at XTM developing relationships to drive renewals.

• Develop strong relationships with customers
• Prepare Success Plans for assigned customer accounts
• Lead structured success meetings with customers
• Act as a trusted advisor and ensure understanding of customer needs
• Provide expert coaching on success plans
• Implement Success Plans and ensure alignment with internal teams
• Conduct periodic check-ins to ensure customer satisfaction
• Monitor customer satisfaction and execute proactive outreach
• Achieve annual sales targets and KPIs related to customer account growth
• Continuously build expertise across XTM products and assigned customers

XTM International Jobs in New York City

XTM International

Customer Success Consultant - Americas

XTM International