Seasonal Customer Support Specialist

15 hours ago

🏡 Remote – New York

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Logo of YNAB

YNAB

We're an app that guides spending decisions through a simple set of habits.

Financial Wellness • Employee Engagement • Wellness • Company Culture • Employee Training

201 - 500

Description

• Join YNAB as a Seasonal Customer Support Specialist for temporary remote work. • Help customers manage finances better and provide assistance with the app.

Requirements

• Willingness to use and learn YNAB • Excellent written English • Available to work: A total of 23-29 hours per week, beginning the week of October 28, 2024 and ending by March 2025. • Weekly hours split across 4-8 hour shifts for 4-5 days per week, including working at least one Saturday or Sunday each week. • Have a reliable laptop or computer you can use for YNAB work (a tablet or Chromebook won’t quite cut it for some of the programs we use) • Although we are fully remote, we do have some location restrictions for this role—we can only hire people who live either: In the U.S. or in any other country except the United Kingdom.

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