Search  3 entry-level (no experience required) support engineer jobs in NYC and work in the Big Apple 🍎

Support Engineer

MSR-FSR, Materials Support Resources and Field Support Resources, provides on-site services with certified FSEs, and off-site programs with regional service centers — that are able to repair, clean, rebuild and replace critical manufacturing parts and assemblies for the Semiconductor, Solar and Pharmaceutical industries. Our FSR team, is available to support or manage your critical programs including tool moves, plant shutdowns or conversion projects.MSR-FSR tailors its offerings to suit the needs of the customer, from Installation, Commissioning & Qualification to De-Install, Decommissioning, Shipping, and Storage. This division also provides Quality Assurance and Control services, from Quality Assurance Representatives to Certification Testing Services.

MSR-FSR, LLC

Support daily Fab operations for semiconductor manufacturing.

• Responsible for overall support of daily Fab operations in a semiconductor facility.
• Parts ordering and kit staging for equipment maintenance.
• Maintain stock of high use parts in sector spare parts cabinets.
• Replenish chemical bottles throughout the fab.
• Maintain chiller coolant levels and test eyewash/showers throughout the subfab.
• Rebuild plunger and shower head assemblies for the Etch sector.
• Rebuild CMP carriers and replenish PEC wafers for cleaning.
• Distribute equipment from the tool library as needed.

Entry Level Fab Support Technician

Options Technology (Options) is a financial technology company at the forefront of banking and trading infrastructure. We serve clients globally with offices in New York, London, Belfast, Cambridge, Chicago, Hong Kong, Tokyo, Singapore, Paris, and Auckland. At Options, our services are woven into the hottest trends in global technology, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence).

Options Technology

Join a fintech company providing managed services to the global capital markets community.

• Full-time, paid technical support role in a global fintech company
• Opportunities to work from various international offices

Graduate / Placement Technical Support Engineer

Creating and managing documents involves many steps and is time-consuming. Moving between editors, emails, file-systems, and browsers reduces efficiency. Sometimes redlines are lost in crossed interactions. Information clutter can be overwhelming. Contract renewal dates may be overlooked. All this leads to lost time.

So much complexity for creation, revision, approvals, and renewals. The common stages of a document's lifecycle.

DocQ enhances this lifecycle by automating mundane repeatable documents. It ingests data from any source, like web-forms, customer databases or accounting systems to auto-create your important documents. It obtains secure digital signatures, mimics your business processes and even reminds you when a document expires. Structured flows make remote collaboration easier as well.

Re-gain revenue lost on documents by using DocQ.

DocQ

• Support Engineer position
• Directly in touch with customers
• Help customers get the best experience from software solutions
• Timely resolution of customer inquiries
• Investigate and troubleshoot customer inquiries
• Assist customers with solutions
• Test product/software change requests
• Develop and maintain product documentation
• Develop training materials, how-to guides, solution articles, etc.
• Operate as subject matter expert on software products
• Provide feedback and feature suggestions
• Continuous monitoring of systems utilized
• Provide excellent customer support
• Communicate internally and externally in a clear and professional manner
• Utilize technical documentation to investigate and resolve problems
• Actively look for ways to improve and help customers

Junior Customer Support Engineer

Search  3 entry-level (no experience required) support engineer jobs in NYC and work in the Big Apple 🍎. Entry Level Fab Support Technician. Graduate / Placement Technical Support Engineer. Junior Customer Support Engineer