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Customer Success Manager

SplitMetrics is an ecosystem of products and services gathered under the same roof of the SplitMetrics brand: SplitMetrics Acquire (formerly SearchAdsHQ), and SplitMetrics Optimize – our A/B testing platform and ASO tool of the year 2022, joined by SplitMetrics Agency.

We are dedicated to enabling mobile-first businesses and brands worldwide🌎 to simplify their way to business success.

An Apple Search Ads Partner, with a dedicated team of 120+ experts who live and breathe mobile app growth, SplitMetrics is obsessed with making its customers successful. That’s why top world app and game publishers choose to grow with SplitMetrics.

Visit www.splitmetrics.com to unlock new levels of app growth with SplitMetrics.

SplitMetrics

Customer Success Specialist to enhance user engagement with SplitMetrics Acquire platform.

•Identify potential accounts and reach out to new free users.
•Guide users through the initial setup and onboarding process.
•Ensure users connect their Apple Search Ads accounts and start using the platform effectively.
•Work closely with the Product team to drive positive product changes and increase product adoption.
•Prepare and/or conduct training sessions and webinars to educate users on platform features.
•Provide basic Apple Search Ads recommendations and best practices.
•Regularly communicate with users to drive product activity and engagement.
•Identify opportunities for upselling users to paid plans within SplitMetrics ecosystem.
•Work closely with the sales team to transition users to higher plans seamlessly.
•Offer basic support and troubleshooting for Apple Search Ads campaign management.
•Collaborate with the support team to resolve user issues promptly and improve Help Center materials.
•Track and analyze user activity, engagement, and spend.
•Provide regular reports on user performance and potential growth opportunities.
•Set and meet KPIs and OKRs related to user activation, engagement, and revenue growth.

Activations and Customer Success Specialist

Customer Success

Founded in 2013, Reorg has fundamentally changed the way financial and legal professionals access complex and opaque business information.

Our unique editorial team combines reporting with financial and legal analysis to provide a holistic view of topical situations and delivers that view in real time through our proprietary platform, which is powered by machine learning and natural language processing applications.

Today, with offices on three continents, Reorg serves 28,000 professionals across the world’s leading hedge funds, asset managers, investment banks, law firms and financial advisors so they can make better business, investment and advisory decisions. Our vision is to be the best-in-class provider of complex and opaque credit information delivered in a clear, actionable way.

Best Data and Information Provider in the 2023 US Credit Awards | Best Leveraged Loans & Restructuring Intelligence Provider in the 2023 UK Legal Awards

Reorg

Manage client relationships and drive product adoption in the legal segment.

• Responsible for managing a small book of existing global clients in the legal segment
• Focus on user adoption, driving retention rates and increasing revenue while supporting the wider team

Customer Success Specialist

Built by dealers for dealers. BizzyCar is the software platform that drives service revenue to you. Our proprietary platform locates and converts warranty work and our applications connect and streamline your service process to take your service center into the future. Enhance service bay utilization with incremental service appointments.

BizzyCar

• Customer Success Specialist role
• Owning customer accounts and helping build an innovative team focused on unlocking customer value
• Analyzing, executing, and reporting on strategies and tactics to increase value for customers
• Essential position for the success of automotive dealership partners and the company
• Help put safer used cars on the road, create revenue growth for customers, and solve challenging automotive industry problems through technology and innovation

Search  3 junior  and work in the Big Apple 🍎. Activations and Customer Success Specialist. Customer Success Specialist. Customer Success Specialist