Attentive
The most comprehensive text message marketing solution.
Marketing Automation • Growth Marketing • Retention Marketing
1001 - 5000
Manager, Enterprise Account Management
August 6
🏡 Remote – New York
Attentive
The most comprehensive text message marketing solution.
Marketing Automation • Growth Marketing • Retention Marketing
1001 - 5000
Description
• Drive strategic revenue growth within existing Enterprise customers through adoption of Attentive’s new products (Email and AI) • Provide timely and accurate weekly forecasts • Collaborate heavily with Client Strategy to identify opportunities for upselling and cross-selling our solutions, renewals, as well as driving adoption and usage of our products • Partner with Product and Engineering to advocate for customer needs and drive product enhancements and improvements • Build and maintain a deep understanding of the competitive landscape, market trends, and customer needs to inform product and sales strategies • Identify, enable, & coach reps on core competencies of the role
Requirements
• 8+ years of experience in account management, customer success, or a related field, with a track record of delivering exceptional results in a b2b saas environment • Experience leading and managing a high-performing team, including setting performance targets, coaching, and developing talent • Strong analytical and problem-solving skills, with the ability to use data to inform decisions and drive outcomes • Excellent communication and interpersonal skills • Entrepreneurial mindset and a willingness to take ownership and drive results in a fast-paced, rapidly evolving environment
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