We believe in people.

We believe that children, young people and families should be safe, thriving and hopeful.

As one of Australia’s largest independent family service organisations, this belief is the heartbeat of our organisation.

It defines our purpose, reflects our 140-year history and guides our future. It is a belief that unites our staff, inspires our partners and donors, and enables us to deliver the best possible outcomes for the people we work alongside. 

Berry Street

Operations

Lead provider operations for a health platform supporting registered dietitians.

• Experiment with different channels and acquisition strategies to attract the best dietitians
• Continually iterate on our dietitian onboarding process to ensure dietitians are set up for success
• Develop and execute programs to keep dietitians engaged and support them in growing their practice
• Collaborate with cross-functional teams to improve processes, address issues, and increase efficiency
• Establish and monitor KPIs to track and improve performance and satisfaction.
• Manage relationships with dietitians and group practices, handling any escalated issues or concerns.
• Stay updated with industry trends and best practices to drive continuous improvement in provider operations.

Head of Provider Operations

Engineering Manager

Lead engineering team and drive technical vision for a digital health platform.

• Build a high-performance culture that rewards results, and is optimized for retention and productivity.
• Articulate a technology strategy that allows engineers to make great decisions and balance paying down tech debt, building for scale, and shipping new functionality.
• Evolve our architecture, creating services that can be owned and managed end-to-end.
• Ensure our internal engineering practices (e.g. CI/CD, code reviews, QA technology, etc) are appropriate for our scale, and maximizing our productivity.
• Serve as a player-coach, leading by example through both strategic management and hands-on technical contributions to our codebase.
• Grow the team; optimize our recruiting process and hire across all backgrounds, all levels of seniority & specialist technical domains.
• Manage at scale; bring to bear the right balance of process and flexibility; measure what matters and drive improvements in quality, velocity, and impact.
• Own the engineering infrastructure and SaaS budget. Continue building our techops competency for efficiency, reliability, scale, and security.
• You will partner with peer department heads to create the technical roadmap and headcount plan that accelerate the business.
• As an executive in the company, you will be part of the Senior Leadership Team and form strong relationships with the C-suite and VPs.
• Maintain high-velocity iteration in the face of increasing scale and complexity.

Berry Street Jobs in New York City

Berry Street

Head of Provider Operations

Berry Street

Head of Engineering

Berry Street