Head of Provider Operations

2 days ago

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Berry Street

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We believe that children, young people and families should be safe, thriving and hopeful.

Children • Young people • Families & communities • Family violence • Foster care

1001 - 5000

Description

• Experiment with different channels and acquisition strategies to attract the best dietitians • Continually iterate on our dietitian onboarding process to ensure dietitians are set up for success • Develop and execute programs to keep dietitians engaged and support them in growing their practice • Collaborate with cross-functional teams to improve processes, address issues, and increase efficiency • Establish and monitor KPIs to track and improve performance and satisfaction. • Manage relationships with dietitians and group practices, handling any escalated issues or concerns. • Stay updated with industry trends and best practices to drive continuous improvement in provider operations.

Requirements

• 5+ years of experience in business or clinical operations within healthcare delivery or high-growth startup environment. • Strong analytical skills, with expertise in Excel/Google Sheets and Business Intelligence tools like Looker. • Proven track record of fast-paced and self-directed execution • Excellent communication skills, both verbal and written.

Benefits

• The chance to drive impact within the healthcare landscape from day one • Comprehensive health insurance plans, including dental and vision • Spacious and sun-drenched Madison Square Park office ☀️ • Unlimited PTO 🏖️ • 401k with match 💰 • Citibike membership 🚲 • Unlimited dietitian care 🍓 • Continuous learning opportunities • Competitive salary • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities