Bit by Bit Computer Consulting
Providing Superior IT Managed Services & Support for 35 Years. Tech savvy. Business smart.
Managed Services • Hosting • Application Development • Enterprise Fax - RightFAX • Cloud Solutions
51 - 200
Onsite Helpdesk Engineer
April 5
🏢 In-office - Manhattan
Bit by Bit Computer Consulting
Providing Superior IT Managed Services & Support for 35 Years. Tech savvy. Business smart.
Managed Services • Hosting • Application Development • Enterprise Fax - RightFAX • Cloud Solutions
51 - 200
Description
• Basic technical support of client systems • Create and Maintain documentation • Maintain Client IT Hardware inventory • Hardware and software troubleshooting • User onboarding and offboarding • Audio/Visual Conference support • On-site to client in New Jersey - Candidate should have a car • Remote Desktop support and Troubleshooting for Windows • Network and Server Monitoring • Antivirus Deployment • Microsoft Active Directory Domain and File Server Administration • Private and Hosted Email (Exchange, Office 365, Google Apps) • Email Spam and Antivirus Administration • Stellar Customer Service skills and communication skills • Proficient with all Microsoft suite products • Experience with MFA, SSO, AD and o365 preferred • Professional attitude and commitment to providing exceptional client service. We place a high emphasis on client satisfaction • MSP experience • Experience supporting Law Firms • Network Certifications and Training (Microsoft, Apple, CompTIA, and Cisco) • Firewall and Switch Administration • Minimum of 1 year experience working with a Managed Services IT company preferred. • 4 year College degree, preferably a B.S in a technical science or equivalent experience. All Microsoft and/or Apple technical certifications are a plus
Requirements
• Salary 60K+ Based on experience
Benefits
• Certification Training • Medical and Dental • Paid Vacation • 401K
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