Bit by Bit is a Full Service IT Company.Tech Savvy. Business Smart.  since 1987We provide a wide range of technology products and services and business solutions to companies and organizations of all sizes across a variety of markets.We have specialized expertise in managed services, outsourced IT, Cloud solutions, hosted applications, document delivery and fax solutions, document management, data capture and forms processing solutions, workflow and business process management, collaboration solutions, application development, custom programming, website design, web application services, web experience management, web content management, social community platforms and digital marketing systems.We work with best of breed and industry leading software, hardware and platform providers and take the time to understand our clients specific needs and individual business requirements in order to tailor a solution and implement technology that will increase efficiency and productivity with extremely reliable performance and measurable ROI results.Our technical services and support professionals are experienced, trained and certified technologists, engineers, programmers and developers with a track record of delivering a high level of customer service.  We pride ourselves on rapid response times and timely resolution and efficient completion of projects as promised and on budget.What differentiates us is is that we take time to listen and learn and understand the real business needs of our clients.  It is not just the technology, but what the proper use of technology can do for you.  We work together with you to help you navigate the constantly evolving world of technology and we have the expertise to determine the right path for your business. We value the long term relationships we have with our customers and work hard to continue to earn their trust.  We focus on results - our reputation and your success depends on it.

Bit by Bit Computer Consulting

Systems Engineer

Support technology needs and manage data product delivery within the company.

• Support internal and external technology needs
• Plan/implement technology infrastructure with IT manager
• Take primary responsibility for data product delivery
• Manage proprietary databases consisting of company financial items, big data, and macroeconomic data
• Monitor and maintain company’s front end portal and provide recommendations for improvement
• Enhance internal daily/weekly/monthly data update cycles and related workflows
• Assist senior analysts in all phases of equity research, with growing responsibility in data analysis area

Systems Analyst

IT Support

• Basic technical support of client systems
• Create and Maintain documentation
• Maintain Client IT Hardware inventory
• Hardware and software troubleshooting
• User onboarding and offboarding
• Audio/Visual Conference support
• On-site to client in New Jersey - Candidate should have a car
• Remote Desktop support and Troubleshooting for Windows
• Network and Server Monitoring
• Antivirus Deployment
• Microsoft Active Directory Domain and File Server Administration
• Private and Hosted Email (Exchange, Office 365, Google Apps)
• Email Spam and Antivirus Administration
• Stellar Customer Service skills and communication skills
• Proficient with all Microsoft suite products
• Experience with MFA, SSO, AD and o365 preferred
• Professional attitude and commitment to providing exceptional client service. We place a high emphasis on client satisfaction
• MSP experience
• Experience supporting Law Firms
• Network Certifications and Training (Microsoft, Apple, CompTIA, and Cisco)
• Firewall and Switch Administration
• Minimum of 1 year experience working with a Managed Services IT company preferred.
• 4 year College degree, preferably a B.S in a technical science or equivalent experience. All Microsoft and/or Apple technical certifications are a plus

Onsite Helpdesk Engineer

Solutions Engineer

• Collaborate with the sales team to understand client needs and develop tailored solutions that leverage Microsoft Azure and other cutting-edge technologies.
• Conduct thorough analysis of client infrastructure, applications, and business processes to architect effective and scalable solutions.
• Design system architectures, create solution blueprints, and produce detailed technical documentation.
• Provide expert guidance and recommendations on Microsoft Azure platform services, solutions, and best practices.
• Lead solution presentations and engage in technical discussions with clients to address their concerns and provide clarifications.
• Work closely with the engineering team to oversee the implementation of solutions, ensuring adherence to design specifications.
• Provide ongoing technical support to clients, troubleshoot and resolve issues, and offer continuous improvement recommendations.
• Stay up to date with the latest industry trends, emerging technologies, and best practices related to Microsoft Azure and cloud computing.

Bit by Bit Computer Consulting Jobs in New York City