Product Lead - Digital Guest Journey

June 15

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Canary Technologies

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Canary Technologies is a leader in hospitality technology that provides hoteliers with simple and secure solutions.

PCI Compliance

11 - 50

Description

• Own and define the product strategy and roadmap for the Digital Guest Journey, ensuring alignment with Canary Technologies’ broader vision and objectives. • Collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to drive product development and enhancements. • Gather and prioritize product requirements from stakeholders, both internal and external, transforming insights into actionable features. • Lead user research initiatives to continually understand and address the pain points, needs, and desires of both our hotel partners and their guests. • Analyze product performance metrics, customer feedback, and market trends to inform product iterations and enhancements.

Requirements

• 10+ years of experience in product management, with a proven track record of successfully launching and managing digital products. • Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions. • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels. • Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment. • Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences.

Benefits

• Health Care Plan (Medical, Dental and Vision) • Paid Time Off (Vacation, Sick & Public Holidays) and Canary Days • Stock Option Plan • Flexibility to visit and travel to our offices (San Francisco or Dallas) • Paid Parental Leave • A diverse, world-wide team