Ceros provides tools and services that empower companies to create interactive content with unparalleled ease and efficiency, driving customer engagement to new levels.

Ceros

Product Designer

Lead product design for Ceros' no-code content creation platform.

• The product you will be shaping is a one-of-a-kind platform that empowers our customers to effortlessly create high-end digital experiences.
• The Product Design Lead at Ceros is a senior and hands-on role within the product design team.
• You are used to successfully balancing multiple initiatives while focusing on perfecting the product and bringing to life longer-term strategic initiatives.
• As a member of a remote first team, you embrace transparency and collaboration and lead with proactivity.

Lead Product Designer

Customer Success

Manage customer success and drive value with Ceros' platform.

• As a Key Accounts Customer Success Manager, be a trusted advisor for Enterprise customers.
• Help customers succeed with Ceros' platform and maximize value throughout their lifecycle.
• Understand customer requirements, onboard teams, conduct training, and drive product adoption.
• Monitor customer relationships and predict challenges while providing solutions for satisfaction and retention.
• Drive cross-sell/up-sell opportunities.

Customer Success Manager, Key Accounts

Assist Mid-Market clients in maximizing value from a no-code content creation platform.

• As a Mid-Market Customer Success Manager, you will be a trusted advisor to major Mid-Market customers
• Help customers succeed with our platform and ensure maximum value throughout their lifecycle

Customer Success Manager, Mid-Market

Account Executive

Identify up-sell opportunities and close deals within Enterprise client base.

• We’re seeking an Expansion Account Executive to identify opportunities for up-sell and cross-sell within our Enterprise client base and close deals in new divisions and groups.
• This is a unique Sales role that collaborates with the Customer Success Team to maximize sales growth opportunities with our paid clients.
• Collaborate with the Customer Success Managers to achieve net retention goals through growth opportunities.
• Build actionable account plans that could span from 3 to 12 months.
• Have complete command of the customer experience and deliver expert product insights.
• Manage a rolling pipeline on a quarterly basis.
• Use smart/modern techniques when prospecting into your key accounts.
• Deliver a healthy level of prospecting activities.
• Act as a liaison for customer and prospect feedback to the business and product owners.

Expansion Account Executive, Enterprise 

Sales Development Rep

• Responsible for building and maintaining a pipeline of qualified sales leads and achieving monthly/quarterly quotas
• Utilize a variety of AI-driven sales tools, demonstrating flexibility and innovation in your approach. Your strong grasp of various technologies and their cross-functional applications will be critical, as quick and efficient adaptation to new technologies is a must.
• Generate qualified meetings with potential buyers via phone, LinkedIn, email outreach, and other lead generation tools (e.g. Hubspot, Salesloft, Gong, Sales Navigator)
• Conform to best practices for sales development/business development with regard to telephone calls and e-mails with new prospects
• Coordinate meetings with sales executives, and log all activities in our Hubspot CRM

Ceros Jobs in New York City

Ceros

Lead Product Designer

Ceros

Customer Success Manager, Key Accounts

Ceros

Customer Success Manager, Mid-Market

Ceros

Expansion Account Executive, Enterprise

Ceros

Sr. Sales Development Representative

Ceros