CircleLink Health is the most effortless and clinically effective Medicare care management platform.

With zero upfront cost and zero staff workload, CircleLink enables you to expand your Care Management services to patients in-between office visits and reach your financial goals.

Additional Benefits:
• Expand patient's care in-between office visits
• Improves your patients’ experiences and outcomes
• Generates new practice revenue with no added staffing
• Integrates seamlessly into your workflow
• Supports care coordination, MIPS, audits, and more

In 2015, Medicare recognized the need for follow-up care between physician visits for patients with two or more chronic health conditions. The resulting Chronic Care Management reimbursement was followed by similar incentives for mental health follow-up care. CircleLink Health is serving primary care, cardiology, and other physician practices across the country, making monthly non-face-to-face care between physician visits more effective and affordable.

CircleLink Health

Customer Success Manager

Senior Customer Success Manager improving healthcare through customer happiness at CircleLink.

•Lead the entire post-signature revenue function ("Customer Success")
•Manage customer on-boarding and happiness
•Management of one customer success manager, with room for growth as company scales
•Deliver excellent customer service through active listening and politely resolving issues, plus setting customer expectations
•Building and managing our Customer Success function for scale
•Work with customer software systems and proprietary analytics tools to identify eligible patients
•Excel/data analysis to identify customer trends and format data for ingestion
•Manage implementation projects, including integration engineers
•Check-in monthly with accounts to ensure happiness, smooth billing and invoice collections
•Identify and close up-sell opportunities
•Opportunity to work on special projects such as business development, marketing, financial planning/strategy and product/data analysis

CircleLink Health Jobs in New York City

CircleLink Health

Senior Customer Success Manager

CircleLink Health