Solutions Engineer - Hybrid NYC

July 23

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Cloud Academy

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Cloud Academy is the smartest way to close tech skill gaps at scale.

cloud computing • education • amazon web services • skills education • certifications

201 - 500

💰 $3M Series A on 2015-05

Description

• Seeking a dynamic Solutions Engineer to revamp and manage Platform Demonstration, Pilot and Trial programs for clients • Regularly meet with clients to understand business objectives and priorities • Develop bespoke experiences to highlight the QA value proposition • Act as a North America liaison to QA global platform and content leadership

Requirements

• 8+ years in Solutions Engineering with 5+ years within a SaaS company that has a complex platform or solution (e.g., Oracle, SAP, BMC, SFDC) • Ability to engage with customers' technical teams and a passion for cloud technologies and software • Strong focus on data to improve team performance and build business cases and mutual success plans with clients • Strong customer advocate, able to build relationships with C-level and VP stakeholders • Ability to move quickly, iterate, and lead from the front • Exceptional verbal and written communication skills • Experience in e-learning is a plus but not mandatory • Familiarity with Salesforce and ChurnZero or similar software preferred • Strong understanding of e-learning technologies, APIs, integrations, and software development principles • Proven ability to analyze complex issues, identify root causes, and propose effective solutions • Ability to work effectively in cross-functional teams, including sales, product management, and development • Willingness to learn new technologies and adapt to changing business and technical environments

Benefits

• 4 weeks of vacation per year, goes up to 5 weeks after 2 years • 5 sick days per year • 2 volunteer days per year • 3 professional development days per year • 12 US holidays per year • 3% match on the 401k, goes up to 4% after two years, no vest • Medical, dental and vision through Aetna - basic plans paid by the company for the employee, there is an employee contribution if premium plan is chosen and/or family members added • FSAs, HSA (with one medical plan), supplemental insurances • $30/month cell phone reimbursement • $200 equipment stipend every two years • Pre-tax commuter benefits to those based out of NYC office • Annual Professional Development stipend • Competitive compensation package that includes a base salary plus a quarterly variable.