Head of People Operations

August 1

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Directive

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Directive is a Managed Services Provider based in Oneonta, NY$1. .$1

NOCOLOGY • IT Support • Web Design • Cloud Hosting. JoomConnect

11 - 50

Description

• We need a leader who is gifted in cross-functional initiatives, context switching, and building while operating. • You, the Head of People Operations is someone who is agile and thrives in a fast-paced, mission-driven, entrepreneurial environment. • You will report into the CEO and work alongside the executive leadership team to draft and implement the organization’s staffing and operations budget, as well as generate key metrics for organizational growth: eSat, time to billable, voluntary churn, etc. • You are an authentic, strategic, innovative, quality-focused individual with an emphasis on process efficiency, automation, and scalability. • Your efforts will help shape the future of our organization.

Requirements

• 10+ years of relevant work experience (e.g., People Ops, HR, Talent & Talent Management etc.), ideally in the Tech, SaaS or Marketing Agency space • Proven track record of setting ambitious yet achievable organizational goals and ability to drive results, with a focus on delivering measurable outcomes aligned with the company's strategic priorities • Proven track record of managing competing deadlines and exercising good judgment in prioritizing tasks • Strong leadership qualities. You are decisive, level-headed, and can handle difficult conversations • Demonstrated knowledge of all federal, state, and local regulations and compliance requirements related to HR operations. • Demonstrated ability to build strong partnerships and to influence confidently, effectively, and collaboratively. • Strong analytical skills and ability to interpret and communicate data. • Superb interpersonal skills and proven ability to build relationships among staff and key stakeholders. • Strategic thinker who is able to think quickly on feet, innovate and improvise • Experience supporting HR operations and systems in the US, Canada, Mexico and EMEA • Experience in scaling an organization as Head of People or in a similar capacity • Expertise in compensation benchmarking is a plus • Expertise in learning and development is a plus

Benefits

• We have a set living wage at Directive • Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle • Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents • Mental - Access to certified therapists through Spring Health, membership to Headspace • Physical - Gympass • Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave • Traditional and Roth 401(k) with a 3% company match • Annual bonus based on tenure, which scales in total amount over time • Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership for fun and entertainment!