Program Account Manager

July 4

🏡 Remote – New York

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Logo of ePromos Promotional Products

ePromos Promotional Products

#ePromosCulture

promotional products • promotional items • branded merchandise • tradeshow giveaways • employee gifts

51 - 200

Description

• Answering to the VP of Program Sales & Activation, the Program Account Manager (PAM) is responsible for developing and managing the online company store program(s) assigned to them and meeting and exceeding assigned sales and profitability goals • Lead a team with cross-functional roles to prepare weekly, monthly, and quarterly reporting, including sales, inventory, and Google Analytics, as well as quarterly business reviews • Supervise the user experience of the online company store including site navigation, content development, online sales funnels, and online promotional campaigns, and be their primary point of contact • The PAM is responsible for providing the Client with ideas and solutions for inventory and on-demand products, warehouse and fulfillment solutions, is responsible for proper branding of the store, and developing a marketing calendar to promote and drive sales to meet sales targets • The PAM will help develop and execute the overall program sales strategy of assigned accounts, identify new stakeholders to develop the audience that has access to the portal, prepare and execute onsite sales as needed, and be a strong partner to the Sales Team for all account(s) they manage • The PAM will partner with the Operations Team to help drive operational efficiencies of the programs they manage, the Merchandising Team to most effectively merchandise the store according to ePromos sourcing protocol, IT Team for site development and functionality, and Accounting Team for accurate account set up and billing

Requirements

• Minimum of 5 years' Promotional Product Industry experience • Minimum of 3 years leading a team with demonstrated results of consistently meeting & exceeding sales performance targets • Significant knowledge of how promotional products are utilized • Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives • Proven leadership of large eCommerce projects • Experience with B2B and B2C eCommerce • Extensive knowledge of eCommerce technology and web analytics • Sound judgment in decision-making and problem-solving • Always maintain the highest level of confidentiality and professional conduct

Benefits

• Ability to accommodate multiple time zones with primary ET (EST/EDT) • Dedicated workspace and high-speed internet • Frequent video conference/email/chat

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