Expertise.com
Find the best local experts, every time. Join the 1 million monthly visitors searching for the best professionals.
51 - 200
Customer Service Agent - Inbound & Outbound Calling
April 11
🏡 Remote – New York
Expertise.com
Find the best local experts, every time. Join the 1 million monthly visitors searching for the best professionals.
51 - 200
Description
• Comprehend how we do things with clients and make sure they're getting their money's worth • Competent in conducting basic provider data research • Conduct phone conversations with clients in the capacity of an executive assistant, maintaining a balance between casual and professional tones • Jot down what you talk about with clients in a clear and accurate way • Roll with the punches when things change at work, and still get the job done right • Stay pumped and focused on getting stuff done on time • Demonstrate success in initiating and executing new ideas • Manage personal productivity and work independently with minimal supervision
Requirements
• Has proficient to advanced written and verbal communication skills • BPO Customer Service Agent Profile preferred • Has at least 1-year BPO experience, preferably in a work-from-home environment • Has keen attention to detail and familiarity with the use of several remote work tools • Has the proven ability to multitask and think outside the box • Has system requirements as mandated by the project
Benefits
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
Apply Now
