Account Manager

August 13

🏢 In-office - Manhattan

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Logo of Foursquare

Foursquare

We're a location technology platform, inventing the future with developer tools, enterprise solutions and consumer apps.

Location Analytics • Location Data • Mobile Location Data • Business Location Data • GIS Software

501 - 1000

Description

• Create, identify, qualify and manage retention and upsell opportunities for Marketers suite of products • Own the commercial relationship with existing clients, partnering with Customer Success • Ensure clients achieve desired future scenarios and positive business outcomes from Attribution and Targeting suite of products • Run the commercial processes for renewals and upsell opportunities based on account strategy • Influence the prospect’s required capabilities to align with our solutions • Work cross-functionally with CS, Ops, Product, and Engineering team members to address client escalations • Grow the breadth and depth of customer relationships through effective multi-threading • Uncover new opportunities within key accounts and introduce relevant products and capabilities • Run monthly syncs and QBRs that truly provide value to our clients • Respond to RFIs/RFPs, present customer stories, proof points, and proposals • Provide customer and market feedback on product/services roadmaps, messaging, and positioning

Requirements

• Bachelor's degree in Marketing, Sales, Business, or related field • 3+ years of experience, ideally at a technology-focused advertising company, in client management and digital campaign delivery or as an Account Manager, Account Executive or in a Customer Success role with commercial responsibilities • Excellent written and verbal communication, discovery, and presentation skills • Industry expertise in ad tech, with mastery of the landscape, terminology, and excellence in client services • Ruthlessly prioritization of work activities across your book of business in a fast-paced, dynamic environment • Ability to consistently apply a sales methodology such as Command of the Message, Sandler, Challenger, or Corporate Visions is preferred • Experience working with ad agencies, DSPs, and the online advertising industry and strong knowledge of mobile ad technology • Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!

Benefits

• Flexible PTO • Industry Leading Healthcare - comprehensive and competitive health, vision, dental, life insurance • Savings and Investments - 401(k) with company match • Equipment Setup - you will receive all necessary hardware for your job function • Family Planning and Fertility Programs - programs via Carrot • Employee Resource Groups - to help you stay connected • Hybrid Work Schedule for in-person collaboration on Tuesdays, Wednesdays, and Thursdays. For roles considered remote, this will not apply.

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