Client Account Manager, Mid-Market

August 8

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Reddit, Inc.

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Software Engineering • Full-Stack Engineering • Frontend Engineering • Backend Engineering • Social Media

501 - 1000

Description

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals • Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth • Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners • Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary • Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform • Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans • Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles • Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations • Strategically identify and pitch upsell opportunities to clients to contribute to account growth • Proactively seek and represent client needs and asks to cross-functional stakeholders • Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders • Proactively identify areas of improvement and drive the execution of solutions • Mentor and train other team members

Requirements

• 4-7 years of experience in digital media • Strong understanding of customer marketing funnel and traditional marketing ecosystem • Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors. • Proficient at upselling with a proven track record of growing client spend • Understanding of Digital measurement, tracking fundamentals and mobile measurement partners • Tenacious and entrepreneurial approach to working through product, process, and client challenges • Experience cultivating strong relationships with external partners • Exceptional communication and interpersonal skills • Ability to work in a fast-paced and unstructured work environment • High attention to detail • Proficiency in Excel preferred • BA / BS degree or equivalent work experience

Benefits

• Comprehensive Healthcare Benefits • 401k Matching • Workspace benefits for your home office • Personal & Professional development funds • Family Planning Support • Flexible Vacation (please use them!) & Reddit Global Wellness Days • 4+ months paid Parental Leave • Paid Volunteer time off