Gametime sells last-minute tickets to the most popular events in sports, music, and theater in more than 50 cities across the U.S. and Canada. We’re passionate about enabling incredible shared experiences, so we build technology that gets people out into the real world together. With a bias for spontaneity, we’re focused on making the process simple and smooth while you’re on the move. We eliminated the need for printing tickets and built a better way to access the best live experiences right from your phone – so you can skip the hassle and enjoy the moment. 

Gametime

Marketing

Oversee mobile marketing campaigns for Gametime's live event ticket platform.

• Own the mobile acquisition marketing program with an emphasis on driving scale across channels while targeting performance ROAS/KPI goals.
• Manage marketing channels with an emphasis on social (i.e. Facebook, Instagram, Twitter, Tiktok, etc.) - continuously tracking and updating data, segmenting, monitoring performance, and finding new ways to improve scale and return-on-ad-spend (ROAS).
• Use a data-driven approach & a vigorous testing process to evaluate hypotheses and extract insights on strategy and performance.
• Collaborate with the Gametime creative team, to help create new and innovative messaging and customer touch points.
• Work closely with data & product teams to implement marketing systems and tools while also working to identify opportunities to enhance the customer experience and drive additional conversions and revenue.
• Develop a deep understanding of the customer experience and data flow from acquisition and engagement to drive conversions & revenues.
• Assist as needed on other marketing initiatives such as app store optimization, brand testing, and CRM.

Senior Marketing Manager

Lead CRM strategies at Gametime to enhance customer engagement and retention.

•CRM Vision, Develop ambitious growth targets and a CRM roadmap that delivers a step-change in scale and impact to Gametime’s business and customer experience.
•Talent Development. Coach and motivate a high performing team of CRM professionals to unlock incremental growth with consistent iterative testing, following best-in-class experimentation practices.
•Customer-First Advocacy. Understand the interests and behaviors of our customers to segment them and create personalized journeys. Develop segmentation strategies that can extend to paid media, product and creative to proactively drive activity in the customer lifecycle.
•Strategic Leadership. Align CRM with the company’s overall strategy, objectives, and goals, partnering with Finance and leadership to maximize our customer file against operating plan targets.
•Operational Excellence. Partner with data, creative, product, and other departments on prioritization and implementation of CRM projects, ensuring flawless execution.
•Collaboration. Lead advocacy for CRM by sharing insights and recommendations with cross-functional teams and leadership, inviting collaboration on our CRM channels experience.
•World Class Programming. Set best-in-class practices for our customer experience and communications look-&-feel. Manage vendor relationships and negotiations.

Sr. Manager, CRM & Lifecycle Marketing

Frontend Engineer

Lead web modernization at Gametime, enhancing digital event experiences.

• Modernize Web Architecture: Spearhead the transformation of our web technology stack
• Lead Design & Development: Design and develop responsive, performant, and visually appealing web applications
• Optimize for Speed & Scalability: Implement performance optimization techniques
• Enhance SEO & Visibility: Apply SEO best practices to improve our online visibility
• Collaborate Cross-Functionally: Work closely with UX/UI designers
• Mentor & Guide: Mentor junior engineers, fostering a culture of technical excellence
• Conduct Code Reviews: Perform code reviews and provide constructive feedback
• Stay Ahead of Trends: Keep up with emerging web technologies, industry trends

Staff Web Engineer

Product Designer

• The Senior Director of UX Design will play a pivotal role in shaping the user experience strategy for a mobile-first, online ticketing platform targeting a young, tech-savvy demographic
• Lead, mentor, and inspire a team of talented UX designers, fostering a culture of creativity, collaboration, and innovation
• Manage a small, dedicated team of designers, driving innovation and excellence in UX design efforts
• Establish and track key performance indicators (KPIs) to measure the success of UX initiatives
• Continuously optimize the user experience through testing and feedback mechanisms
• Drive a culture of continuous improvement by reviewing and iterating on design processes and practices

Senior Director, UX Design

Human Resources

• Develop and execute strategic People frameworks that support company expansion, focusing on scalability and agility through organizational design in a remote-first environment
• Lead organizational design and talent management to drive high performance and achievement of business objectives
• Serve as a strategic advisor to the executive team on executive development and leadership matters
• Spearhead global total rewards strategies that are aligned with business objectives
• Evolve the strategy for recruiting, developing, and retaining top talent
• Drive effective performance management and succession planning
• Foster a high-performance culture that aligns with our core values
• Develop and lead cutting-edge remote work policies and practices
• Translate executive decisions into clear messaging and communications that resonate with the entire company
• Establish compliance and policy frameworks to support multi-state and international operations and workforce diversification

Chief People Officer

Backend Engineer

• Collaborate with Product, Design, Data and backend engineers to ensure product roadmap items are delivered on time
• Learn about our Suppliers intimately
• Build, test, monitor, and maintain our microservices and infrastructure.
• Develop and maintain reliable APIs (both external and internal facing) that support upwards of 1 million RPM
• Write high quality code with accompanying tests
• Support team success via conducting code reviews and leading design discussions
• Lead the design and execution of impactful projects end-to-end from ideation to production launch
• Influence Gametime’s technology and team by giving tech talks, mentoring and promoting engineering best practices
• Familiarity with Docker and container orchestration systems

Senior Software Engineer II (Backend)

Product Manager

• Strategically guide the product vision leveraging market, audience, users, and opportunities
• Utilize inputs for strategy, roadmap, and dynamic product roadmap
• Define and drive mobile app and/or web experiences roadmap
• Direct product lifecycle
• Establish business case and articulate product specs
• Partner with Product Design
• Guide product analysts
• Build collaboration model across Engineering, Data Science, QA, and Operations
• Champion best practices organization-wide

Gametime Jobs in New York City

Gametime

Senior Marketing Manager

Gametime

Sr. Manager, CRM & Lifecycle Marketing

Gametime

Staff Web Engineer

Gametime

Senior Director, UX Design

Gametime

Chief People Officer

Gametime

Senior Software Engineer II (Backend)

Gametime

Director, Product Management

Gametime