Nerdio
Empowering MSPs and IT professionals to deploy, manage, and optimize virtual desktops in Microsoft Azure
Cloud Technology • Cloud Servers • Virtual Servers • ITaaS • SaaS
51 - 200
Technical Writer
July 24
🏡 Remote – New York
Nerdio
Empowering MSPs and IT professionals to deploy, manage, and optimize virtual desktops in Microsoft Azure
Cloud Technology • Cloud Servers • Virtual Servers • ITaaS • SaaS
51 - 200
Description
• Document Creation and Maintenance: Develop and update technical documentation, including user manuals, installation guides, release notes, and FAQs. • Collaborate with subject matter experts and cross-functional teams to gather information and ensure the accuracy and completeness of documentation. • Organize and present technical information in a clear and structured manner, tailoring it to the intended audience. • Content Review and Editing: Review and edit existing documentation for clarity, consistency, and adherence to style guidelines. • Ensure that all documentation complies with industry standards, best practices, and regulatory requirements. • Verify the accuracy of technical information through testing and collaboration with relevant teams. • Document Management: Maintain a centralized repository for technical documentation, ensuring version control and accessibility for internal and external stakeholders. • Collaborate with the customer engagement team to gather feedback and identify areas for improvement in documentation.
Requirements
• Previous experience in writing technical documentation for cloud platforms, such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). • Knowledge of cloud computing concepts and terminology, including virtual machines, networking, storage, and security. • Strong writing and communication skills, with the ability to explain complex technical concepts clearly and concisely. • Experience in creating technical documentation, such as user manuals, installation guides, API documentation, or knowledge base articles. • Familiarity with style guides and documentation standards, such as Microsoft Manual of Style or Chicago Manual of Style. • Understanding of information architecture and content organization principles. • Ability to work independently and collaborate effectively with cross-functional teams, managing multiple documentation projects simultaneously. • Familiarity with documentation tools and technologies. • Attention to detail and strong editing skills to ensure accuracy and consistency in documentation. • Bachelor's degree in a relevant field, such as technical communication, computer science, or a related discipline.
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