Chief Operating Officer, Marketing Agency
August 22
🏡 Remote – New York
Description
• Oversee daily operations of the agency, ensuring efficiency and effectiveness across all departments. • Implement and optimize processes to improve productivity and scalability. • Monitor key performance indicators (KPIs) to ensure business goals are met and exceeded. • Lead recruitment efforts to build out high-performing teams that support our clients' needs. • Develop and implement training programs to foster professional growth and development. • Provide leadership and mentorship to team members, fostering a collaborative and results-driven culture. • Collaborate with the founder to develop and maintain strong client relationships. • Address and resolve any client issues or concerns promptly and effectively. • Oversee people management - ensuring that teams that are built out are exceeding client KPI targets. • Collaborate with the founder to develop and execute the agency's strategic vision and growth plans. • Identify new business opportunities and potential areas for expansion. • Lead initiatives to improve service offerings and enhance competitive positioning in the market. • Implement cost-control measures and identify opportunities for operational efficiencies. • Stay abreast of industry trends and emerging technologies to keep the agency at the forefront of digital advertising. • Implement innovative solutions to enhance service delivery and client performance.
Requirements
• 8+ years of experience in digital advertising or a related field, with a focus on performance marketing. • Proven track record in a senior leadership role, preferably as a COO or similar position. • Demonstrated experience in building and managing high-performing teams, including hiring, training, and performance management. • Proven experience in managing and growing high-performing teams in a remote environment. • Extensive experience in client relationship management, with a focus on ensuring client satisfaction and driving business growth. • Strong background in operational management, including process optimization, KPI monitoring, and financial oversight. • Ability to develop and execute strategic plans that drive business growth and improve service offerings. • Strong problem-solving skills with the ability to address and resolve complex issues efficiently and effectively. • Proficiency in data analysis and the use of analytics tools to drive data-driven decision-making. • Excellent project management skills, with the ability to manage multiple projects simultaneously and ensure timely delivery. • Strong financial management skills, including budgeting, forecasting, and cost control. • Deep understanding of Meta and TikTok advertising platforms and familiarity with financial management software and tools. • Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients, team members, and stakeholders. • Bachelor’s degree in business, marketing, or a related discipline. Advanced degrees or certifications in digital marketing, business administration, or related fields are a plus.
Benefits
• $250-300k OTE + Equity • Performance Based Bonuses • Remote
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