Operations Coordinator - P2242-NH2586

July 17

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Gumro & Associates

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Retail Supply Chain Distribution

Retail Distribution • Final Mile Delivery • Omni-channel Distribution • DC-Store Inventory Management • Line Hauls

11 - 50

Description

• Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time.  • Create route pursuant to customer requirements. Ensure IC that accepted dispatch provides the delivery services, and communicate changes to dispatch department and IC’s as needed. • Monitor dispatch board to ensure customer requested delivery times are being met. • Communicate any delays and/or problems to the customer and dispatch department. • Ensure IC’s are providing services in the vehicle type requested by the customer. • Ensure compliance with IC log in process and EC-mobile. • Work directly with IC’s to assist with issues they may encounter while under dispatch. • Assist in arranging for STAT coverage for customers, as needed. • When necessary, will restructure routes as requested by the customer, to ensure on-time execution. • Ensure IC’s are providing contracted delivery services in compliance with customer regulations. • Assist with contracting of IC’s as needed. • Complete daily service reports as required by the customer. • Create and process administrative reports and paperwork as directed. • Follow up with IC’s to ensure their paperwork is up to date, as needed. • Ensure IC’s are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes. • Perform other duties as assigned.

Requirements

• Basic MS Office Programs (Outlook, Excel, and Word) experience required. • Proactive and resourceful. Ability to work effectively in a fast-paced environment. • Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven. • Must maintain valid driver’s license and clean, functional vehicle. • Ability to develop and maintain meaningful business relationships with customers. • Ability to lift up to 50 pounds on occasion. • Ability to work overtime as necessary.

Benefits

• 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays • Paid Sick Time