Lead Solutions Engineer

September 5

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Global Mobile Ad Platform • Mobile Advertising • Discovery Platform for Consumers • App Developers • Mobile App Marketing

501 - 1000

💰 Venture Round on 2019-01

Description

• Engage directly with partners, clients and internal stakeholders to provide pre & post-sales advisory using technical expertise • Provide an outstanding customer experience for all accounts, by setting expectations and anticipating and resolving client technical issues in a timely manner. • Use your deep technical understanding of our products to drive successful customer adoption • Act as internal liaison between Regional Sales and Product & Engineering teams along with managing client expectation and communication. • Manage customer product deployments across internal and external stakeholders. • Identify, evaluate, and communicate key market and customer requirements from the field to Product/Engineering teams. • Keep up with industry best practices and products and become a key resource for all client technical issues. • Demonstrate a passion for developing and deploying best practice technical sales and support processes in a high-growth environment.

Requirements

• 5+ years of experience working on global teams within the advertising technology industry, with significant exposure to mobile and programmatic ad tech ecosystem (Supply and Demand-side) • Strong problem-solving and conceptual thinking skills, with ability to thrive in ambiguity • Strong obsession towards customer success, focused on quality and accuracy of work product, delivery timelines, & creating defined and well-executed processes • Extensive experience in solutions engineering, sales engineering, or technical account management; mobile and/or internet advertising is preferred • Highly relevant skills on different databases like Postgres, MySQL, etc, having databricks with Scala / Python is a plus • Experience working on API development and processes • Solid coding experience with at least one object-oriented programming skill: Java, C++, C# (.NET), or Scala • Experience with client-side scripting languages like Python, JavaScript, HTML5 are a must • Experience with app development (Android, iOS) is a big plus • Bachelor’s degree in Computer Science, Software Engineering, or a closely related field

Benefits

• Competitive salary and RSU grant (where applicable) • High quality medical, dental, and vision insurance (including company-matched HSA) • 401(k) company match • Generous combination of vacation time, sick days, special occasion time, and company-wide holidays • Substantial maternity and paternity leave benefits and compassionate work environment • Flexible working hours to suit everyone • Wellness stipend for a healthier you! • Free lunch provided in our offices daily • Pet friendly work environment and robust pet insurance policy - because we love our animals! • LinkedIn Learning on demand for personal and professional development • Employee Assistance Program (EAP)